My iPhone was no longer syncing to my car, so I came to the Infiniti dealer today to see what they could do about it. Thank goodness Israel was around and had time to work with me and my car! It took almost an hour for him to get my car and phone working together again. He even went to a new car and tried to sync my phone to that car since it was not working in my own car. He was amazing, especially since he doesn't even own an iPhone, but he didn't give up, and he worked with it until my phone was synced to my car! Talk about a very pleasant and informative individual, and I even got a cupcake out of it. Thank you Israel, and thank you Infiniti for employing such a caring and an astute individual.