Beck & Masten Buick GMC South - Service Center
Houston, TX
1,696 Reviews of Beck & Masten Buick GMC South - Service Center
5000 mile service, Oil change Karla Menchaca always does an awesome job. She always works hard to get answers to whatever problem I may have with my truck. All the staff in the Ser Karla Menchaca always does an awesome job. She always works hard to get answers to whatever problem I may have with my truck. All the staff in the Service department always have a friendly attitude. I live in Humble and would rather go 35 miles for my Truck's service than go to any other dealer. More
Excellent service Karla Menchaca. I speak highly of her she knows what she's doing and I will refer her to anybody she is excellent and caring Karla Menchaca. I speak highly of her she knows what she's doing and I will refer her to anybody she is excellent and caring More
oil change review I love how fast and efficient these guys work. everyone is always friendly, smiling, and polite. my oil change n tire rotation was so fast. i come fro I love how fast and efficient these guys work. everyone is always friendly, smiling, and polite. my oil change n tire rotation was so fast. i come from Bacliff, Tx for an oil change or any other services. jamie always takes care of me. and also a young lady named Gabby! i showed up and was in and out in 50 minutes. i recommend everyone go here and its low costing. More
Thorough Service Rose and Jocelyn were very helpful getting my oil change and alignment taken care of in a timely manner. They were very thorough and informative. They Rose and Jocelyn were very helpful getting my oil change and alignment taken care of in a timely manner. They were very thorough and informative. They were also instrumental in price matching a coupon during my visit! More
GREAT CUSTOMER SERVICE AND COMMUNICATION Great crew all around. My advisor was Gabby she was very friendly and kept me up to date on my trk and what was covered under warranty and so forth. A Great crew all around. My advisor was Gabby she was very friendly and kept me up to date on my trk and what was covered under warranty and so forth. Also able to get my more information on other items I had questions on. Toni helped with a fast checkout on my lunch break. More
Service experience Have used Beck & Masten for service for about two years. GMC 3500 Denali and Chevrolet 3500 High Country. Always use Rosaena Vasquez for service, she Have used Beck & Masten for service for about two years. GMC 3500 Denali and Chevrolet 3500 High Country. Always use Rosaena Vasquez for service, she is very knowledgeable and helpful. Up to date on any recalls and service needs. Returns calls promptly and calls when truck is ready for pick up. Very friendly and a pleasure to deal with. More
Excellent service Gabrielle ( Gaby) and Toni were very helpful and provided excellent service I will highly recommend getting your vehicle taken care of at this dea Gabrielle ( Gaby) and Toni were very helpful and provided excellent service I will highly recommend getting your vehicle taken care of at this dealership More
AC Repair AC was not working. Brought the vehicle in on a Friday just be sure that it would be serviced on Saturday. Mr. Roger Paredes assured us that the AC w AC was not working. Brought the vehicle in on a Friday just be sure that it would be serviced on Saturday. Mr. Roger Paredes assured us that the AC would be repaired on Saturday and he was correct. He also called to say that the compressor would need to be changed as well as recommended a cleaning of the inside coils. The cost of the repair were in the range of what I expected. The AC is working great. More
oil change review Really like that I was able to book a same day appointment on line. I was out in 1 hour, pretty awesome! I will definitely be booking my services on l Really like that I was able to book a same day appointment on line. I was out in 1 hour, pretty awesome! I will definitely be booking my services on line. More
Great service They know what they are doing. They have a great smile they have great employee they have a great attitude everybody was so awesome the manager that t They know what they are doing. They have a great smile they have great employee they have a great attitude everybody was so awesome the manager that takes care of the service department was great he's a very nice man and he greets everyone that sits down and wait for their car. More