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Bell & Bell Buick GMC Trucks
Little River, SC
35 Reviews
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Showing 35 reviews
April 09, 2024
On April 6th 2024 I went to bell and bell to buy a 2024 Yukon . When I got there after traveling an hour and a half the staff was a huge let down . Salesman was ok , however thay would not work with me muc Yukon . When I got there after traveling an hour and a half the staff was a huge let down . Salesman was ok , however thay would not work with me much on the price at all. Thay were willing to lose a sale on a high end suv , over 385$ . There exact words were why should I sale you this car when I can get more from the next man. I was told this twice ! So I left the dealer ship heading home. I could tell my wife really wanted that truck so I went back, that’s when I spoke directly to the sales boss Carl Nelson . He belittled me and was rude to me in front of my wife. I bought the truck only because my wife wanted it.and I love my wife. But needless to say I’ll never go back to bell and bell again. Maybe I’m old fashion but I thought repeat customers were still important! I guess not . The following Monday I talked to Mr. Bell himself , told him of my dealings . He was nice enoughf i guess . He offered to send a roll back to pick up the suv and take it back . The suv was never the problem the terrible customer service , and the negotiation was . Maybe I just expect too much for the way people are today. But never again, will I be disrespected in such a manner do your own homework, and by all means see for yourself. I hope your experience Will be better than mine. More
by Rhinolinings.jeremy
Employees Worked With
Carl Nelson / t k kulhowvick
Helpful June 26, 2023
The original salesman I was working with was gone the day after my test drive. The deal we made was adjusted, including the price of the car increasing. I was ready to buy, and had an exact day and time I wa after my test drive. The deal we made was adjusted, including the price of the car increasing. I was ready to buy, and had an exact day and time I was planning to buy. The new salesman seemed less than interested in selling me the car. I asked for some reassurance that the details of the agreement would be met in time, but because they could not provide me that, I decided to test drive at another dealership. When I told them I was driving a car elsewhere I was met with hostility and sarcasm. Car buying experiences should be pleasant, and after my original salesman left this dealership, this experience was anything but pleasant. I ended up buying that very next car I drove at the other dealership, as I was a serious buyer. I hope in the future they will try harder to meet the customers needs and satisfy them. I honestly didn’t even feel like they wanted to sell me that car! More
by Kellyleighsaunders
Employees Worked With
Did not work with these people , Audrey Hinson
April 30, 2023
The service department is always friendly and very professional. I have had my 2018 Buick Envision serviced at Bell & Bell since I bought it and will continue to do so as long as I own the vehicle. professional. I have had my 2018 Buick Envision serviced at Bell & Bell since I bought it and will continue to do so as long as I own the vehicle. More
by radotalk
Employees Worked With
Elizabeth Cooper
August 01, 2021
Friendly, welcoming environment. Top notch professional Friendly, welcoming environment. Top notch professional service crew. Great communication throughout the visit and everything about the visit was sm Friendly, welcoming environment. Top notch professional service crew. Great communication throughout the visit and everything about the visit was smooth and trouble free. Good job! More
by MO
Employees Worked With
Audrey Hinson
June 21, 2021
The Service Department staff at Bell & Bell were courteous and professional. I had scheduled my first oil change and tire rotation there. I had also asked that they check on a recent issue with the courteous and professional. I had scheduled my first oil change and tire rotation there. I had also asked that they check on a recent issue with the blind-spot mirror alerts our not working. It took about an hour and a half for them to complete the oil change, tire rotation and their evaluation. No working findings on my blind-spot issue, but it's still working now. More
by cmgibson33
Employees Worked With
Don't recall
May 14, 2020
Always Had Good Service and would Highly Recommend I have always been Satisfied with my 2017 Truck 4 Door Sierra and Jody is who I always Ask for she is very Knowledgeable and Very Honest I have always been Satisfied with my 2017 Truck 4 Door Sierra and Jody is who I always Ask for she is very Knowledgeable and Very Honest More
by JGreene110@sc.rr.com
Employees Worked With
Jody and Allan
