My son had never purchased a new car before, so I tried to prepare him for how grueling the experience could be. I had contacted Bell Ford indirectly (using the internet) via Edmunds and was immediately contacted by Buzz Frankel. This turned out to be an incredible stroke of good luck for us! Buzz was everything that you would want a salesman to be but rarely find... Very professional & experienced, yet friendly, funny and relaxed. We were treated with respect, courtesy & kindness. NO PRESSURE, NO HYPE, NO TRICKS - just SUPERB SERVICE! We got a fabulous deal, so great that we could hardly believe it! A new Ford Fiesta that is so sporty & sharp looking that my son instantly fell in love with it. We were in & out of there in record setting time and seriously, I will recommend Buzz Frankel to everyone I can because I feel soooo grateful to him for making this whole process so incredibly AWESOME. He is a really smart, caring & trustworthy guy and truthfully, he didn't really sell us on anything but instead supported us through a sales process where we called the shots and HE MADE IT HAPPEN! So now, my son still doesn't know how grueling the sales process can be & he never will, because we will always go back to Bell Ford & hope to always have Buzz Frankel there, waiting for us with his big smile. We couldn't be happier and the icing on the cake is - we bought a GREAT AMERICAN CAR, supported our country and even helped stimulate the economy! It just doesn't get any better than this.