Bellavia Buick/Chevy is a volume highway dealer. I
shopped there for a Chevy SUV. It was my very first stop, so at that point, I was undecided between a Traverse and Equinox, and I was also unaware o
shopped there for a Chevy SUV. It was my very first stop, so at that point, I was undecided between a Traverse and Equinox, and I was also unaware of what these might cost to lease. The salesman Alvaro, was very nice, was knowledgeable about the vehicles, took me for test drives in both, and provided me with a competitive price for the Traverse once I settled on that model. His numbers were clear, straightforward and complete. I appreciated that. He was also not pushy at all, allowing me the "mental" room I needed to evaluate the cars, and the deal he was presenting. He answered all my questions in a clear manner. He applied no pressure. There was actually nothing I didn't like about this guy or the dealership. If it were the third or fourth dealership I visited, I would have probably leased from Bellavia based on my positive experience with this salesman. Unfortunately (For Alvaro), after his and two other quotes, I priced the same car out at another dealership late one night over the internet, and that price was the best of the four quotes I received. The internet transaction was great and fast, and the dealer is a small, local "Main Street" dealer, with low pressure salespeople (like Alvaro). I liked that a lot. So, lo siento, Alvaro, but I leased elsewhere this time. I will, however, definitely shop Bellavia in the future, will most certainly ask for Alvaro, and would recommend this dealership without hesitation.
A year later, I returned to Bellavia looking for a used car for my son, which I did purchase from Alvaro. The deal was good, but as I learned later, the cost of a GMPP extended protection plan that I purchased was high.
SERVICE EXPERIENCE: Very good. I have found them to be fair and honest, with little to no up-sellng. Based on an initial visit where they fixed a problem that another dealer did/could not, I have made Bellavia my choice to service my three GM products.