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Bellingham Ford Lincoln

Bellingham, WA

4.3
1,178 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,178 reviews

October 21, 2021

Bellingham Ford Lincoln is without doubt the only dealership i will ever buy a vehicle from. The staff went the extra mile to make our purchase an enjoyable experience. More

by Bldeschepper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bellingham Ford Lincoln responded

Bldeschepper, Thanks for taking the time to post such a great review!

October 19, 2021

They pay attention to your input. They go above and beyond to get the job done right. More

by Desimouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva
Oct 25, 2021 -

Bellingham Ford Lincoln responded

Desimouse, Thank you for the kind words and for your review!

October 18, 2021

Really nice people, one of the best car buying experiences I’ve had. I would buy another car from them anytime. More

by Collin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Collins
Oct 20, 2021 -

Bellingham Ford Lincoln responded

Collin, Thank you for taking the time to post such a kind review!

October 15, 2021

My truck was diagnosed with a faulty door lock accuator which had to be ordered. After 2 weeks I called and was told the part was not in. After 4 weeks I called again and the part was in. The parts person More

by GENESTERK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Carrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Bellingham Ford Lincoln responded

GENESTERK, First, let me apologize for the poor quality control you received on your repair. To give it back to you without making sure the repair was completed is unforgivable. Second, I am sorry for the delays you experienced in trying to get it taken care of too. As you can see, we are working on a lot of issues but we are gaining ground. I would appreciate it if you could give me a call at your convenience so I can try to make this right for you. My name is Gary Schuler and my direct line is (360) 392-7105. Thank you, Gary

October 15, 2021

David’s a good communicator and it seems the whole team there is paying attention to customer service. There are mistakes at times but they make it right. More

by Bobdillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Bellingham Ford Lincoln responded

Bob, Thank you for the kind words and understanding. David does a great job for both of us and was just promoted because of that. Thank you for the 5 STAR Review too.

October 15, 2021

Terrible service. Poor communication from staff both over phone and in person. I called repeatedly for over a month to schedule an appointment for recall notice. Phone consistently went to voicemail and my m More

by Abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Charlie James-Silva
Oct 18, 2021 -

Bellingham Ford Lincoln responded

Abby, My apologies for the extremely poor customer service. I would so appreciate you giving me a call at your convenience, so I can try to make this right. My direct line is (360) 392-7105 and my name is Gary Schuler. I hope that I hear from you. Thank you.

October 14, 2021

They were fast, friendly, efficient and high quality customer service experience would go back 10 out of 10 More

by DillonR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Bruinsma
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Thanks Dillon, we appreciate the opportunity and the review!

October 14, 2021

Took my truck in for 100k mile maintenance, was quoted one price on the phone, and showed up to a bill $600 higher when I arrived (a day after they said service would be done). The manager was sympathetic More

by sillson88stuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Charlie James-Silva
Oct 25, 2021 -

Bellingham Ford Lincoln responded

sillson88stuart, Please let me apologize for the poor service you received and I really want to try and make it right. I sure hope I can convince you to give me a call on my direct line, (360) 392-7105. My name is Gary Schuler and I don't think we have met yet. I am the Director here and will do everything that I can to help. I hope to talk with you soon. Thank you

Oct 26, 2021 -

sillson88stuart responded

Thanks Gary, Left you a voicemail this morning.

Oct 27, 2021 -

Bellingham Ford Lincoln responded

Stewart, Thank you for taking the time to talk with me this afternoon. I am looking forward to meeting with you tomorrow and review the invoices and take a look at your vehicle too. See you tomorrow. Gary

October 14, 2021

I take my bus in and always have great service. I use it for taking my residents from Springcreek anywhere they need to go! Your shuttle driver is great, always on time and is friendly More

by administratorspc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Miller
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Thanks for the business and the great review! We very much appreciate you taking the time!

October 14, 2021

Great customer service, I would recommend anyone to buy there next Ford here. Michelle took lots of time to show me how to use every aspect of my new Bronco sport. More

by Markwyant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Mark, Thank you for taking the time to post a great review! We very much appreciate you!

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