Benji Auto Sales & Service Center
West Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 791 reviews
Buying the 2018 Cadillac Red ATS Saw so many staff members that we couldn’t even remember which person was our actual salesman.Must have been told at least 6 times, whichever person w Saw so many staff members that we couldn’t even remember which person was our actual salesman.Must have been told at least 6 times, whichever person was talking with us that they had to speak to the manager, yet we never actually saw a manager. Very difficult to connect to the Service Dept. The Manager’s cell wasn’t connected and finally through a text the next day reached him. He did however, immediately call us back. Frank was super as was the young man who assisted us when we were paying in cash for the car. We just thought there were so many people walking back and forth that obviously worked there, but really didn’t see or understand what they were actually doing. The young woman we saw regarding transferring my car insurance to the new car was stuck out away from the main building in a tiny box that was so cold inside that we couldn’t understand how she could work in such an environment and wondered why she was put in this tiny box away from everyone else. She was helpful and kind and professional. Since there were so many different people that we had to talk to, could not cite anyone’s name with exception of Frank the Service Manager. However. The multitude of people we did speak with eventually came to acceptable terms for the price of the car and for our trade-in. Considering we drove from Sarasota, Florida over 3 1/2 hours to the dealership to see the car we were interested in, we had hoped that the process would not be so confusing and that we would not have had to deal with so many different individuals. You ask to select up to 10 employees who worked with us, and I find that unacceptable. If one is buying a card, the maximum amount should include the salesman, the finance man, the service manager and the insurance person. If needed, the manager, to confirm or deny an offer. More
Awesome customer service Benji made buying a car an easy process.You never feel pressured and they are very knowledgeable . I would highly recommend them and will be buying my Benji made buying a car an easy process.You never feel pressured and they are very knowledgeable . I would highly recommend them and will be buying my daughter a car with them. More
Amazing purchasing experience Excellent service by all Benji staff. Highly recommend Benji to anyone purchasing a vehicle. 5 star service. Will also go back to service my BMW Excellent service by all Benji staff. Highly recommend Benji to anyone purchasing a vehicle. 5 star service. Will also go back to service my BMW More
Trade and Buy I had a wonderful and unique experience in my visit to your Dealership. It was stress free and relaxing, your employees Messrs Robert and Eric were p I had a wonderful and unique experience in my visit to your Dealership. It was stress free and relaxing, your employees Messrs Robert and Eric were primarily responsible for my Great experience. More
Going above and beyond!!! My husband and I went in to purchase a car together for the first time, my credit is really good but his on the other hand was bad because of his lack My husband and I went in to purchase a car together for the first time, my credit is really good but his on the other hand was bad because of his lack of credit. From the moment we walked in we were greeted by Kensey and he gave us the best advice for our financial situation so we could choose the best car and not pay an absurd amount of money monthly. Eric worked his magic and got us financed together without breaking the bank. I started to lose hope and Eric didn't give up and wanted us to leave with the car that made us happy. We are the proud owners of a 2018 Chevy Camaro Convertible. I would definitely recommend this place to any and everyone I know needs a car because I am confident they will leave happy and content. We are so excited about our new car. Thanks again for going above and beyond to get us financed together without a huge monthly payment. You guys are the best!! More
Excellent experience our salesman was William Davis even tho our car was at another location. We had to wait which was no problem for us. William was more anxio experience our salesman was William Davis even tho our car was at another location. We had to wait which was no problem for us. William was more anxious than we was waiting on the car which was funny watching him every 5min asking is the car here yet. He is the best he got us what we wanted an his customer service was awesome. We have been to other car dealerships that tried to put us in other cars that we didnt want that was more expensive. Which was a horrible experience cuz they kept trying to push another vehicle on us. More
Sketchy sales process. Don't trust Alfredo Gomez! Everything seems fine until you pay attention to the minor details. Do not trust Alfredo Gomez, he is a con and just wants your money! The day of my c Everything seems fine until you pay attention to the minor details. Do not trust Alfredo Gomez, he is a con and just wants your money! The day of my car shopping, I was told that I got approved by a bank (I wasn't told which bank it was) I was just told that I was approved by a bank but I would be getting approved by BB&T as well the following day with better rates (which doesn't make any sense). When it was time to pay for my deposit, I wanted to pay with my bank card, but Alfredo was pushing the fact that I could send the deposit to his PayPal because my bank is known for not approving transactions (which is false). I left that night with the car with no issues, so I thought! The following three days my credit was ran multiple times without my consent! On the third day I was getting calls from Alfredo Gomez that I needed to come in for a reason he didn't want to explain over the phone. I was at work and I am not able to leave my job whenever I want especially for no reason at all. So on the third night, my car (which I supposedly got approved for by a bank) was towed away. Supposedly the bank didn't go through with an approval (after I was told multiple times that I was approved and there was no reason for an approval to fall through) So is the trick to get people "approved by a bank," let them pay a deposit, let them take a car for a few days, and then take it away from them for no reason, just so that you can make money off of deposits!?!?! If you read other reviews about this place, you will see a pattern. The same situation has occurred to multiple people, not just me! Lesson here, don't trust Alfredo Gomez!!!! Sketchy sales process!! Pay attention to everything!!! Don't let them talk around you or your questions!! More
Great Deal I was recommended to Big Al by a good friend and his help with getting my daughter a car was invaluable!!! Yuneski was also very helpful with getting I was recommended to Big Al by a good friend and his help with getting my daughter a car was invaluable!!! Yuneski was also very helpful with getting the right price and financing for her to be able to afford. I would absolutely recommend Benji Auto and these gentlemen for your car needs!!! More
Excellent service I was treated with respect. My salesman Gustavo was very caring at all times, Eleonor took the time to explain every detail on my finance progress. I was treated with respect. My salesman Gustavo was very caring at all times, Eleonor took the time to explain every detail on my finance progress. Excellent service overall. More
Make it or break it! So far it’s been an ok experience. Car is back at the dealership for promised mats, scratch removal and tire balancing! 2018 car was vibrating so muc So far it’s been an ok experience. Car is back at the dealership for promised mats, scratch removal and tire balancing! 2018 car was vibrating so much on the highway, it didn’t feel safe. Hopefully will be returned on time and to satisfactory expectation. More