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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,357 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,357 reviews

April 03, 2024

Always a pleasure working with Joe Herman and Orlando Dranguet; they go above and beyond to make every aspect of the buying process smooth and enjoyable ! More

by DONCHATK
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're thrilled to hear that Joe Herman and Orlando Dranguet provided you with exceptional service during your buying process. Customer satisfaction is our top priority, and we're delighted that Joe and Orlando's dedication and attention to detail made your experience smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
April 03, 2024

Doug was extremely professional. The whole buying experience was super smooth definitely will recommend to my friends and family More

by NOURAIZ_IMRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Doug provided you with extremely professional service and that your buying experience was super smooth. Customer satisfaction is our top priority, and we're delighted that Doug's professionalism contributed to a positive experience for you. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
April 02, 2024

I want to express my gratitude to my amazing Mercedes Benz Account Representative, Jieun Chun, Benzel-Busch, Englewood NJ. Her outstanding service and expertise made buying my truck a pleasurable experi More

by cdorsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for your glowing review! We're thrilled to hear that Jieun Chun provided you with outstanding service and expertise during your truck purchase. Customer satisfaction is our top priority, and we're delighted that Jieun's dedication, genuineness, and unmatched service made your experience pleasurable. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 30, 2024

They have excellent services with efficient staff. I like that they tend to have more inventory than other dealers. More

by nongyagi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our services excellent and our staff efficient. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 28, 2024

highly recommended to family and friends. it was great experience and thanks for all your help. More

by coolin62
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words and for recommending us to your family and friends! We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the assistance you needed. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 21, 2024

It was a pleasure to work with Jieun Chun. She friendly, warm, knowledgeable and professional. More

by MONROEK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're thrilled to hear that working with Jieun Chun was a pleasure and that she provided you with friendly, warm, knowledgeable, and professional service. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
March 19, 2024

Talia Colananni was pleasant to work with and provided constant updates on the manufacturing and shipping of our new MB. She was a pleasure to work with and made the process extremely easy. She even deliv More

by MG2508
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Talia Colananni provided you with excellent service and made your experience of purchasing a new Mercedes-Benz a pleasant one. Talia's dedication to keeping you informed with constant updates on the manufacturing and shipping process is a testament to her commitment to customer satisfaction. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 16, 2024

She was polite and fast in processing making our first Mercedes benz purchase very smooth and enjoyable More

by 1st timer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're thrilled to hear that Jieun provided you with excellent service and made your first Mercedes-Benz purchase smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
March 13, 2024

Great experience, but next time the sales representative is going on vacation, I will wait until he or she returns to complete the purchase. When other sale representatives get involve, it is not the same. More

by JNYJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your feedback with us! We're delighted to hear that you had a great experience with us and that you're loving your Mercedes. We understand your preference for consistency when working with a sales representative, and we apologize for any inconvenience caused by the transition. Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 08, 2024

I was BMW customer now i am Mercedes Benz customer because Jieun Chun my sales lady help me to get me G63. Amazing experience More

by SUNRISEMARYCHUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Jieun Chun provided you with such an amazing experience and helped you transition from BMW to Mercedes-Benz, ultimately assisting you in getting your dream G63. Best Regards, Michael Hill mhill@benzelbusch.com

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