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Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,658 reviews

April 08, 2023

Extremely happy with my experience at Berger Chevy. Marcellous was the BEST to work with! His service and communication were above and beyond. He helped me find what I was looking for, accommodated aro More

by lindseyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcellous Suttles
Apr 10, 2023 -

Berger Chevrolet, Inc responded

Wow, this is such an awesome review! Thank you for your kind words about your experience with Marcellous! Drive safe and enjoy your new ride!

April 07, 2023

The service here is impeccable. Always top notch with timely turn around. They work with our fleet and we couldn’t be happier. More

by Aubrey VanSpronsen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Hurt
Apr 10, 2023 -

Berger Chevrolet, Inc responded

We're so happy to hear that you've enjoyed your experience here at Berger! Thank you for taking the time to leave us this awesome review!

April 07, 2023

Kris at Berger was great when I brought my company vehicle in to be serviced. His communication was on point explaining what was wrong and what needed to be done. He is very attentive to detail and t More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris in Service
Apr 10, 2023 -

Berger Chevrolet, Inc responded

We're so happy to hear that you enjoyed your experience with Kris here at Berger, good communication is something that we strive for! Thank you for taking the time to leave us this feedback. Drive safe!

April 07, 2023

Mark is very organized and very thorough about our taking care of our vehicles. I would highly recommend working with Berger and especially Mark More

by MSullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Berger Chevrolet, Inc responded

Thank you for taking the time to leave us this feedback and for your recommendation! We're so happy to hear that you enjoyed your experience with Mark here at Berger. Drive safe!

January 24, 2023

Brian Isch has been our salesman since 2012 when we moved to Grand Rapids. He is kind, patient and extremely helpful. More

by swbarrett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name of the young man in the finance department.
Jan 25, 2023 -

Berger Chevrolet, Inc responded

What a great review! Thank you so much for taking the time to leave us this feedback. We're so happy to hear that you've enjoyed working with Brian since 2012! Drive safe and enjoy your new ride!

January 20, 2023

Follow up from my bad experience buying a car for my mother. She still has not been able to get the micro-chips put in the car that she bought and Berger continued to resist giving her the second key t More

by De Els
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Isch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Berger Chevrolet, Inc responded

Unfortunately, we are unable to find your name in our system. If you could please provide a different name, we would love to look into this for you. You can also feel free to give us a call at (616) 575-9669, thank you.

January 18, 2023

It’s always been a pleasure doing business with this dealership. They treat you like family and their buying process is really efficient! Brian goes above and beyond to make sure all your needs are unde More

by Ernesto J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rhoton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Schrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecil Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Dibartolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Berger Chevrolet, Inc responded

What a great review! We're so happy to hear that you felt comfortable during your vehicle purchase here at Berger! This is such great feedback to hear about our Sales Team! Drive safe and enjoy your new ride!

December 14, 2022

When I tell you they got me together, they really went above and beyond..I got a car off the lot that they worked hard to help me with and I was there for hours..I got home.. walked in the house and it go More

by Kiaboysgotme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Angus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Dec 19, 2022 -

Berger Chevrolet, Inc responded

We're so sorry to hear about your vehicle but we are glad that we were able to help you out! Thank you so much for taking the time to share your experience with us, drive safe!

December 06, 2022

Brian Isch was wonderful. He helped us out. I trust Brian. My daughter and I have leased all our cars from Brian ever since he has been with Berger. You can trust Brian Isch More

by danvargas005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Berger Chevrolet, Inc responded

Thank you so much for taking the time to leave us this awesome review! We're so happy to hear that you enjoy your experience with Brian. Drive safe!

November 21, 2022

Love my new Bolt EUV! Brian Isch did a great job getting me in the right model for me! More

by smannard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Berger Chevrolet, Inc responded

Thank you so much for your 5-star review! We really appreciate your positive feedback about your experience with Brian. Thank you again and drive safe!