It is so 20th century that a company (like Berglund)that takes its customers for granted still charges full list price for parts in this connected digital world. prices are about 30% higher than the digital disruptors. Not to mention the fact that the parts department could not get the parts in a timely manner when the supplier is just down the street. top mechanics and service writer Charlie is excellent, one of the best in the business. Said I needed a wheel bearing? but how much out of spec was the old one? Cost of repair was more than the car was worth, why not offer me a deal on one of your clean used cars? the $2000 I spent would have made a good down payment with the old car in trade.
I will wait a few years before returning, I have been a customer for almost 20 years, but every so often I need to go back to remind me how abusive your pricing policies are.