Berkenkotter Motors

I have bought a total of 2 trucks from The Brighton Location. They go beyond what is required to make the "deal". If they don't have what you are looking for at the location you are at but there is a Location. They go beyond what is required to make the "deal". If they don't have what you are looking for at the location you are at but there is a truck at another store (they have 4 locations) they will arrange the transfer of the truck for you. So you do not have to drive to the other stores. I told them that I wanted a 12v Cummins that was in "good" shape. They did not have it in stock. As soon as one came in stock I was called and the deal was signed within 24 hrs of the truck arriving at the Dealer. Harti, George, Derek, and Mike work very hard to make car shopping easy on me. I have bought cars / trucks from other dealers over the years and it was always a headache. But here at Berkenkotter I did not have any headaches and have come back to buy a 2nd truck. (which was the 12v cummins.) My first one was a F350 in June of 2012. More

Sometimes the best way toi understand a dealership, is not to see how they act while making a sale, but how they act after the sale. I bought a 2009 Dodge Diesel truck from Berkenkotter in Castle Rock, a not to see how they act while making a sale, but how they act after the sale. I bought a 2009 Dodge Diesel truck from Berkenkotter in Castle Rock, and just three days after purchase a key emissions component failed leaving the vehicle undrivable. The piece that failed could not have been predicted, nor was it of any fault of the dealer. Instead of just giving sympathy to a very costly repair, they actually called to the Dodge dealership and checked the vin to find the part could be replaced under warranty, and then picked up the truck themselves from the repair shop and took to the dealer and got the work done. This was all on their own and was not asked of them. I cannot be appreciative enough for their customer service. More

I just purchased a Dodge Ram 2500 here and was very pleased with my experience. Unlike a typical dealership, the experience was very personal and friendly. They went out of their way to make the deal w pleased with my experience. Unlike a typical dealership, the experience was very personal and friendly. They went out of their way to make the deal work. I would highly recommend shopping here. I visited the one off Wilcox in Castle Rock. More

My wife and I went to Berkenkotter to help our son buy a truck that he just had to have. I went into the dealership in a bad mood just because I wasn't ready to have the sit down for 4 hours and make a deal truck that he just had to have. I went into the dealership in a bad mood just because I wasn't ready to have the sit down for 4 hours and make a deal. Needless to say it was the exact opposite in this dealership! The selection of trucks was excellent and the experience with Harti, our sales rep., was nothing but pleasant. He put my son in a truck he can afford and made the usual experience of dealing with car dealers a thing of the past. Harti had the truck looked at and anything and everything that needed to be worked on or gone through to make me feel better about the purchase he had fixed at no additional cost and covered under warranty. I cannot express enough of a pleasant experience with Harti and the Berkenkotter Dealership! If looking for a used pick up truck I recommend giving them a chance! More

My family has been buying cars from Berkenkotter Motors for years, and their service and integrity has never changed. The guys who work there go out of their way to find the right car for their customer at for years, and their service and integrity has never changed. The guys who work there go out of their way to find the right car for their customer at the right price. You always know exactly what you are getting with them-- they are honest and it's obvious that selling cars comes second to respecting their customers. When the sale is done, they still go above and beyond to make sure they continue to support their customers. I can always call to ask for help, advice, and suggestions when it comes to my car. Berkenkotter Motors is probably one of the last trustworthy businesses in car sales. More

I found a truck on line and the price was right and the pictures looked good. I called and they know the truck right off and were very easy to deal with. From seeing it on line to driving it home took le pictures looked good. I called and they know the truck right off and were very easy to deal with. From seeing it on line to driving it home took less than 4 hours of my time and the best part was that when I called to say the wiper blades were awful, they had a set waiting there the next morning and put them on for me when I stopped back by. GREAT PLACE!!! More

Very knowledgeable and friendly... All staff very Very knowledgeable and friendly... All staff very helpful and professional Inventory was more than there Purchased a truck and warranty Very PLEAS Very knowledgeable and friendly... All staff very helpful and professional Inventory was more than there Purchased a truck and warranty Very PLEASED and had no problems More

This dealership was great. I surprised at the great selection they had, and Harti even showed me inventory at the other stores--so really great selection, esp. of trucks (what I was looking for). Pric selection they had, and Harti even showed me inventory at the other stores--so really great selection, esp. of trucks (what I was looking for). Prices were really good--I feel like I got a really good deal, and will definitely go there again as well as recommend it to others. Their whole inventory is online complete with tons of photos--that was super helpful. I drove over an hour to get there and the truck looked exactly as the photos showed online--very glad I made the trip. Thanks for the great service -- and I love the John Wayne photos in the office! More

Bought through Ebay online classifieds and 66 pictures given of RV. However none were closeups of damage found once there. They did not state water damage extensive on back of RV and the side of the RV ca given of RV. However none were closeups of damage found once there. They did not state water damage extensive on back of RV and the side of the RV came off while driving it home and the fuel pump gave out on drive home. I have had to put over 2500. more into RV and they even lost the cashiers check we gave them to pay for it. Then held our title for over 3 months and put us through trying to get them their cashiers check replaced which we tried to do but it was only for them to request the replacement. However during this time they offered to pay us 2000.00 for the non stated damages in the ad and to make things right, However now they will not return calls and said they would call back and will not honor their previous offer. Seems once they got their lost check they just sent us the title and wanted nothing more to do with this lemon of a RV. I have been in retail for 30 years and in customer service and I recommend you find a reputable place to buy your vehicle and their motto is drive our reputation. Really? More

I like the last two comments, probably employees is my guess. The customer service was mediocre at best and was the only positive aspect of our experience at first. We did not end up buying the vehicle guess. The customer service was mediocre at best and was the only positive aspect of our experience at first. We did not end up buying the vehicle as I felt we needed to do some more browsing which dropped the service level immediately. True the price is nice, but the quality is suspect in most of the vehicles we were interested in. We were not impressed with anyone in the office and will not be recommending Berkankotter in the future. BUYER BEWARE... More