I have been going to Berlin City Honda for 3 years. Got my Honda Accord there brand new in 2015. Loved it, never had any issues with it. I always have gonen great service when I've gone in for service. I just recently traded in my Accord for 2019 Honda Ridgeline. Again, excellent service from sales department and service department getting my add ons. Love my Ridgeline! I highly recommend Berlin City Honda.
Bobby Ramos was very professional. Meet me when I arrived for my service, explained my options. Ensured I had a ride on the courtesy shuttle and was ready when I returned to pick up the vehicle.
Nice to receive true service when being serviced, thank you and keep up the great work.. The courtesy shuttle driver Jerry Bahnson was excellent, timely and friendly. A great team!
"I drive two hours to come to this dealership! They excel!"
Each time I make the 2–21/2 hour drive to this dealership. I thought no this is crazy! I pass two other Honda dealerships on my way. I th Bk. Next time just go there. When I leave Berlin, I remember, this is why I come here! They are more than pleasant, take such good care, of both me and my car. If there is anyway to help out financially, they do. Car wash ?? inspection sticker??snacks?? I could not improve upon all aspects of my visit!!
I went to Berlin City Group in South Portland, Maine on July 25th. It was very easy to go through the express line. Upon my arrival, Bobby Ramos, service advisor greeted me. He was so friendly and knowledgeable. He first tested all my tires to make sure the correct pressure was accurate. He then proceed to reset my tire pressure light. I feel like Berlin City Group is like family. I know I wouldn't take my car to be service by any other dealership.
Went for an oil change, tire rotation and a filter swap out. I wasn't aware about needing fluids changed, Service Technician was great about suggestions, keeping my budget in mind. Service was done and out quickly.
I like both their sales and service departments and we will continue to do business with them, as we have since 1992. We have been happy with the cars we have bought there and the service has been consistently good. It is also usually quite easy to get a convenient service appointment.