It was that time again...we needed a new car. I would rather have a "sharp stick in the eye" than deal with salesmen of any kind. I have my Toyota 4-Runner serviced at Berlin City and the service is always excellent. This is why I started my search here. I was introduced to Ed Giroux and he immediately sensed my dislike of salesmen. I am a no nonsense type of person and I knew what I wanted for a car and what I wanted to pay. I do not like to haggle back and forth, just give me your bottom line and please, do not call me a million times to see if I have made my decision. Ed kept his patience with my raw attitude, gave me the bottom line right away, only to confirm with his manager, Matt Almy, no back and forth. I waited a week to think on it. When I was ready to buy, I did call a Toyota dealer in Saco, they would beat Ed's price by $100 (although not in writing), but after many back & forths and they kept calling me after the bottom line. Ed never called me, he did email me once to let me know Toyota was adding another $200 to the already $1300 rebate. OK, now it is time to decide, Ed or the $100 less dealership. My mind was made up, Ed was getting the sale. For someone to put up with me, contact me only to lower my bottom line, no phone calls at home and great service, that was worth $100 and more. I went to pick up my new Toyota Corolla and was out of the dealership in 1 hr. Ed Giroux, you have changed my mind about car salesmen, well, at least the ones at Berlin City. You sensed what I wanted and how I wanted to deal with a sale. Quick and no nonsense, my way! Thank you Ed for the very pleasant experience, I will be back for my next Toyota and of course, to service both vehicles. I would highly recommend Ed at Berlin City, bring any attitude and you will get what you need and deserve!
TA & GA