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Berman INFINITI Chicago
Chicago, IL
1,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 30, 2018
Berman is the absolute best dealer I've experienced! Everytime I have to visit Berman the service is above and beyond. I've owned many cars and I am so impressed each time I leave Berman. When it's time Everytime I have to visit Berman the service is above and beyond. I've owned many cars and I am so impressed each time I leave Berman. When it's time for my next car, I won't look anywhere else. More
by LadyDChicago
Employees Worked With
Nick Cardoza, Ramon Gonzalez, Kelly Smith
Helpful June 29, 2018
Service and sales Excellent service and sales experience. Evertone was friendly and helpful. I would recommend Berman to anyone looking for an Infinity. I received a Excellent service and sales experience. Evertone was friendly and helpful. I would recommend Berman to anyone looking for an Infinity. I received a great price also. More
by Jimmychitown
Employees Worked With
Vlad Sabetskyy, Nick Cardoza
June 28, 2018
Certified vehicle joke I purchased a certified G37. My sales person was Addy. He was nice and pleasant. The completion of my sale was done by Ray and Joseph, the next day be I purchased a certified G37. My sales person was Addy. He was nice and pleasant. The completion of my sale was done by Ray and Joseph, the next day because Addy was off. Ray did an "I owe you" to paint the vehicle door, which he verbally said the passenger doors would be done, but only one door was fixed. Joseph was okay. He closed the deal, but I felt like he knew something was wrong with the vehicle. As I was leaving, I noticed a nice size hole on the driver side vehicle mate. I briefly spoke with Luis. He verified the vehicle I had just purchased and stated that they will replace the mates when I brought the car back for the "I owe you." Once I got home after driving the car some distance, I noticed a few things. The number one thing was the noise I heard when braking. I reach out to them immediately. I was told that the vehicle will be fix when I brought the car back for the "I owe you." Since my purchase date in April 2018, my car had been in their possession a total of three times totaling over two weeks for the brake issue with no true compensation. Nonetheless, the issue still exist today, end of June 2018. I've spoke with Hillary in reference to this issue previously. I've called a few times now, but she's now unreachable and left her a message a week ago and still have yet to speak with her. Completely unacceptable for a certified vehicle! More
by RoniH
Employees Worked With
Luis Guzman, Addy Titre, Ray Wolski, Jermaine Waterman, Ramon Gonzalez, Joseph R. Limjuco, Hilary Owens, Kelly Smith
June 27, 2018
Excellent experience! Jermaine was so helpful with my first time getting my car maintained. He kept me updated every step of the way and even found a discount coupon for me Jermaine was so helpful with my first time getting my car maintained. He kept me updated every step of the way and even found a discount coupon for me. Great experience! More
by Aysha.mansour
Employees Worked With
Jermaine Waterman
June 26, 2018
Routine maintenance Very professional friendly advisors, clean comfortable waiting area. Keep you updated on status of service., Water, soda and coffee available. Free Wi Very professional friendly advisors, clean comfortable waiting area. Keep you updated on status of service., Water, soda and coffee available. Free WiFi. Definitely will return. More
by Houseofkemet
Employees Worked With
Nick Cardoza
June 26, 2018
Quick Oil Change My Q50 was due for the 1st oil change and Berman couldn’t of made it easier. They were very professional and not only changed the oil quickly, but an My Q50 was due for the 1st oil change and Berman couldn’t of made it easier. They were very professional and not only changed the oil quickly, but answered a few questions I had about the cars technology. More
by Kevin2013
Employees Worked With
Nick Cardoza
June 25, 2018
Low stress, great service! Hassan made our buying experience as stress free as it can get when purchasing a new car. Very pleasant, answered our questions and was great with our Hassan made our buying experience as stress free as it can get when purchasing a new car. Very pleasant, answered our questions and was great with our kids. We purchased an Infiniti G37x certified 2013. So far one of the best decisions we ever made. Love this car! More
by Davidson Family
Employees Worked With
Hasan Salameh, Joseph R. Limjuco
June 25, 2018
Excellent Customer Service The staff was very kind and friendly, I stopped returning to the Bermain Infiniti due to poor customer service. i was very impressed with the promptne The staff was very kind and friendly, I stopped returning to the Bermain Infiniti due to poor customer service. i was very impressed with the promptness and quality of service. More
by Dorian77
Employees Worked With
Kelly Smith
June 22, 2018
Stress free buying experience I had the best experience with berman Infiniti of Chicago. They were professional, helpful, and gave me a stress free buying experience. They have a l I had the best experience with berman Infiniti of Chicago. They were professional, helpful, and gave me a stress free buying experience. They have a large inventory with plenty of options which was nice to choose from. Overall, Just a really great experience- I’d absolutely recommend them and will probably go back in the future for other purchases. More
by KR1221
Employees Worked With
Steve Camp, Chloe Alsubagh, Joseph R. Limjuco
June 22, 2018
Good experience overall I loved the service and the honesty up front from Chloe, Iman, and Jordan. They gave me great value and fantastic service. My only small issue was wit I loved the service and the honesty up front from Chloe, Iman, and Jordan. They gave me great value and fantastic service. My only small issue was with finance. They were not the most forthcoming about packages they offer and only showed me some packages after I signed off on something that I may have reconsidered if I saw all the options. Overall the quality of the products offered were really good so I'm not upset about signing up for both protection packages but would have liked to look at all packages at the same time. I hope their maintenance and follow up is as good as the service I received when purchasing the vehicle. Kudos to a good team! More
by Avinash.jaiganesh
Employees Worked With
Jordan Doron Tidhar, Chloe Alsubagh, Joseph R. Limjuco, Iman Panah
