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Bertera Nissan

4.2

253 Lifetime Reviews

569 Oxford Street , Auburn, Massachusetts 01501
Call (888) 380-7759

Top Reviewed Employees

Cheryl Pooler, Internet Manager, Bertera Nissan

Cheryl Pooler

Internet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

November 05, 2017

"Poor Delivery Quality"

- dwesley358

Bought a 2015 used car. Was generally pleased with the sales and finance staff we interacted with. My complaint is the quality of the car when delivery was received. A week after registering the car, I brought it into a dealership for inspection. It was there that I found out that the car was delivered out of alignment and with half-worn brake pads. I believe that buying a pre-owned car from a major dealership would not entail immediate maintenance, but I guess that is acceptable practice with Bertera.

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Employees Worked With

Cheryl Pooler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 29, 2017

"Great Experience "

- Bgriff

This is the second vehicle we bought here. Straightforward sales people answering all your question. Chris T. In sales was great and the sales manager Jason was fantastic. Jeremy in the internet sales also helped make this a great car buying experience.

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Employees Worked With

Chris, Jay, and Jeremy

September 18, 2017

"Rude service department "

- Carol B

We like our Altima but would NOT recommend the service department. I have to bring the car there all oil changes for tires for life. Yet they tried not to honor it.. My husband has had to fight for the "points" they promise that will give discounts. We bring the car in the night before for a simple oil change yet it's never ready when promised and then Dennis in the service department is rude and unprofessional. The customer does not come first. They seem to care more about making a sale then good customer service after.

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Employees Worked With

Dennis

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Valet Parking
  • Vending Machines
Bertera Nissan, Auburn, MA, 01501