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Bical Auto Mall

Brooklyn, NY

4.7
812 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 812 reviews

December 24, 2018

Felt like home I would highly recommend Charlie Albanese! He was so friendly and made the whole process feel comfortable. It felt like I was chatting with family. He More

by Dfelzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to write this review. We know that buying a car is an important decision and it's awesome to know that Charlie assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Best, The Bical Auto Mall Team

December 21, 2018

Awesome Staff at Bical AutoMall (krystal) The showroom is immaculate. All staff members including the owner were very friendly and polite. The service received was outstanding and my experienc More

by Loreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasles: Steven Kurtain - Excellent salesperson
Dec 27, 2018 -

Bical Auto Mall responded

Thank you so much for the wonderful review of your experience at Bical Auto Mall. Steven is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Best, The Bical Auto Mall Team

December 20, 2018

Fantastic Dealership who's out to please it's customers! Dave Chin worked hard to get your trust in him. Dave George was excellence to get you at the price you wanted to spend.Bical is a fantastic dealership More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave George, Dave Chin
Dec 27, 2018 -

Bical Auto Mall responded

Thank you so much for your feedback, Janet. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Dave. Please let us know if we can ever help you in the future. Best, The Bical Auto Mall Team

December 20, 2018

A No B.S. car dealership I have been leasing with Krystal now BICAL since 1996. Charlie Albaneese has been an amazing person to deal with. He doesn’t treat you like a number. More

by Cappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wrenroy Smith , Marilyn Garcia
Dec 27, 2018 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

December 06, 2018

Charlie for sales for Warren I came in for service with engine light on and traction indicator on first my 2012 Cruze and left with a 2018 Cruze. Charlie senior has been selling More

by Wking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smitty, Valerie Simmons
Dec 06, 2018 -

Bical Auto Mall responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Bical Auto Mall Team

December 06, 2018

Best no hassle new car lease experience This was the first of 5 dealerships I visited. After inquiring and negotiating at each one, I came back to bical to close the deal. If you are seriou More

by Mira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave George, John Allen
Dec 06, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

December 04, 2018

Best Experience Charlie Albanese by far has been one of the best sales agent I have worked with. Charlie did not waste my time. I provided him with a criteria and he More

by CBJ
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

December 02, 2018

GREAT EXPERIENCE It was good experience and everyone was so helpful and friendly and I drove off with a new vechiel and thank you too Charlie Albanese More

by OJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Bical Auto Mall responded

OJ, Charlie is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, The Bical Auto Mall Team

November 20, 2018

Bical Auto Mall Amazing customer service and great options! The location is beautiful and convenient. Would recommend to friends and family. Charlie was wonderful and More

by Chevyladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The Bical Auto Mall Team

November 18, 2018

I have always been treated well. This is a very good dealership. The staff is outstanding. They know what they are doing. They treat the customer with the utmost respect always. More

by Supreme11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn Garcia
Nov 19, 2018 -

Bical Auto Mall responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing us for your automotive needs! Best, The Bical Auto Mall Team

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