Bidleman Chevrolet GMC

Buying from out of state made easy. So far everything has gone well. Waiting on the truck to be delivered. So far everything has gone well. Waiting on the truck to be delivered. More

they did a great job changing my oil and rotating my tires and letting me know when the job was complete tires and letting me know when the job was complete More

I usually don’t post but after my great experience at Bidleman Chevy I thought I should. I was very impressed with Jake and the whole team at Bidleman. I would definitely recommend buying a vehicle ther Bidleman Chevy I thought I should. I was very impressed with Jake and the whole team at Bidleman. I would definitely recommend buying a vehicle there. Thanks again More

I got sold a car by the salesman named Jake! He was quick to respond, easy to work with & did everything he could to make my experience great!!! I will absolutely be going back to him and the Albion dealer f to respond, easy to work with & did everything he could to make my experience great!!! I will absolutely be going back to him and the Albion dealer for my next lease! More

One of the best experiences I've ever had at a dealership Jen was awesome when and explain what I was hoping for as results and she made it happen best team I dealt with far as buying vehicle this was the se Jen was awesome when and explain what I was hoping for as results and she made it happen best team I dealt with far as buying vehicle this was the second place I went to when I should have been my first thanks again More

Everyone was great to work with at Bidleman's. They were upfront and low pressure. They were very accommodating, and truly looked forward to earning our business. upfront and low pressure. They were very accommodating, and truly looked forward to earning our business. More

My experience at Bidleman Chevrolet, Buick, GMC, Albion, NY, in regard to a National Highway, Safety Traffic, Administration recall for the replacement of Silverado pick-up truck tailgate support cables and NY, in regard to a National Highway, Safety Traffic, Administration recall for the replacement of Silverado pick-up truck tailgate support cables and hinges.---I arrived at 1:50 pm, for a scheduled 2:00pm appointment. I was told that two new tailgate hinges and two new tailgate cables would be installed. I waited at the service counter, for over ten minutes, until Jason Burley went behind the counter and asked me about six questions regarding the scheduled recall repair. Some of his questions were repetitive. One of them he asked me was, “Do we have the parts?” The parts department is around the corner, five feet way from the service desk. They scheduled the time of the repair appointment. Why is he asking me, the customer, if they have the parts? I said, “They told me they had the parts.” I asked him if they would put anti-seizure lubricant on the bolts. He said “certainly”. Jason Burley told to go into the waiting room and take a seat. I had to ask him three times, how long would it be. Three times, he said that he didn't know and he would get me in as soon as he could. I said that I couldn't sit there for two hours and I needed an approximate time estimate. He then said fifteen minutes. This guy is a low I.Q. individual and also a liar. Approximately twenty five minutes later, from the waiting room door window, I saw my vehicle driven into a service bay. I went out to stand in front of the service desk where I could see the unnamed mechanic working on the tailgate of my pick-up truck. At this time Wayne Miller was behind the service desk. Wayne Miller then said that, per the 12 page GM repair memo, because only the left tailgate hinge was broken off, and not the right side one, that they would not be replacing any part of the hinges. I then saw that the mechanic was about to bolt the tailgate cables down without any anti-seizure lubricant. I asked him to lubricate the bolts. The mechanic said that he didn't know what I was talking about. He then said that they didn't have any anti-seizure lubricant anyway. I told him to stop and said that I wanted the lubricant. Wayne Miller then handed me the GM twelve page recall repair memo and said, “Where in here does it say that we have to apply anti-seizure lubricant.” I said that where in the memo does it tell them what size wrench, or socket, to use? I said that it is generally accepted protocol for bolts that are subject to corrosion and seizure. I said that as a customer, I was requesting it. They said that they didn't have any any and did I want the new cables bolted down or not. They had already taken the old cables off and I didn't want my tailgate falling off on the road. The mechanic then reamed the bolts down with a pneumatic air wrench. When I had walked twenty feet, to my vehicle, to talk to the mechanic, Sam LaNasa had come to the service desk and asked some questions about the recall repair. He then turned to me and said in an elevated volume, “Do you see that painted yellow line on the floor? Customers are not allowed to step over that line! DO YOU UNDERSTAND THAT?” I was silent and shocked by the way he was berating me. He then shouted at me again, “I NEED SOME INDICATION THAT YOU UNDERSTAND WHAT I JUST SAID!” I said, “I understand.” In summation, they would not replace the hinges, although they had said that they would. They also said that, if the right hand hinge is broken, they will only replace one half of each hinge on the tailgate side only, and not the two half hinges on the body of the truck. I have since learned that this crazy policy is enacted because the hinge bolts, especially the ones on the truck body, are so corroded that they will break off when you try to remove them. Probably, because General Motors didn't put any anti-seizure lubricant on them on the assembly line. You have to take the taillights out, lubricate them, and put torch heat on the bolts from the back side to get them out. As of now, I will never do business with those xxxxx.'s, ...... More

Jen, our impressive salesperson & David, the business manager were friendly, knowledgeable & professional. We recommend giving the Bidleman Dealership a chance to earn your business. You won’t be disapp manager were friendly, knowledgeable & professional. We recommend giving the Bidleman Dealership a chance to earn your business. You won’t be disappointed. Our experience with all staff members we came in contact with was positive. More

I worked with Jen Waters to find the safest trucks for my son. She was kind, informative, and willing to answer any questions. I had the truck I wanted picked out at Bidleman & Bob Johnson auto group. I over son. She was kind, informative, and willing to answer any questions. I had the truck I wanted picked out at Bidleman & Bob Johnson auto group. I overheard Jen speaking to her manager. He was very cocky and arrogant. He should probably shut the door when he speaks. I did not test drive or buy the truck 100% because of the manager. This made the decision easy to buy from Kyle at BOB JOHNSON AUTO GROUP. I will never buy from this dealership and I have a second son I would like in same vehicle. Think about how you speak to people when u think people can't hear you. More

I cannot say enough about the staff at Bidleman Chevrolet Buick GMC. They made my car buying experience amazing and unforgettable. It was never easy going through the car buying process before COVID-19 and t Buick GMC. They made my car buying experience amazing and unforgettable. It was never easy going through the car buying process before COVID-19 and they made it enjoyable and fast. I was in and out of the dealership in less than an hr. They were friendly, responsive and understanding of my needs and didn’t push me in buying something I didn’t want. They gave me a great price for my car I traded in and that surprised me and made everything else easy. I usually buy from a certain Dealership in the southtowns because I’m from Hamburg Ny but they have gotten to big for themselves and forgot what customer service and being personable was about. So I will drive the Hour to Albion just to work with Brittany, Alexa, and Dave again when I’m ready for another Vehicle from now on. I will be sending my friends and family there in the future as well. Again I cannot say enough about everyone there at Bidleman, Please take my review serious and check them out because I never leave reviews and this change my outlook on Car Dealerships. Thank you again Bidleman I will be back in the Future. More