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Audi Great Neck
Great Neck, NY
1,417 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,417 reviews
April 15, 2024
Exceptional, as usual. thank you Mustafa for great service. will recommend to friend and others. thank you Mustafa for great service. will recommend to friend and others. More
by Ed
Employees Worked With
Helpful April 12, 2024
Customers return because of the people. Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some pr Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some privacy for calls. More
by bruce
Employees Worked With
April 10, 2024
Jeremy always is right n top of things. ..Your loaner is always there The time you are told your car is ready ..Your loaner is always there The time you are told your car is ready More
by GSila
Employees Worked With
April 06, 2024
Professional, expedient, friendly and extremely cooperative. Jeremy is an all pro in addition to being pleasant and efficient cooperative. Jeremy is an all pro in addition to being pleasant and efficient More
by theluddites
Employees Worked With
April 05, 2024
Professional, efficient, customer-oriented, clean service area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of th area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of the above. More
by Remco
Employees Worked With
Grace Lim
March 30, 2024
Jeremy and Amrit are great! The car wasn’t ready bc of a faulty trigger so they fixed it The car wasn’t ready bc of a faulty trigger so they fixed it More
by sabrina
March 29, 2024
My advisor, Grace Lim, went beyond the call of duty to have my car repaired before I left town for a vacation. While that is normal, some of my repair was conducted offsite. She was able to get the offsi have my car repaired before I left town for a vacation. While that is normal, some of my repair was conducted offsite. She was able to get the offsite part expedited and the recall done onsite accomplished all within the timeframe allotted. More
by centuryny
Employees Worked With
Grace Lim
March 29, 2024
Trust the Bad Reviews & Beware! Lloyd & I agreed to a $500 discount on a $81,990 car out the door with no addition fees (taxes & title excluded). I received the paperwork and they a Lloyd & I agreed to a $500 discount on a $81,990 car out the door with no addition fees (taxes & title excluded). I received the paperwork and they added $3k to the purchase in both hidden and extra fees. I asked the managers Leo & Ali to correct it they have refused. The Audi brand deserves better, than Clown Circus! More
by ASKBROKERMARK
March 27, 2024
Their service department is great the people that work there is always nice and respectful and very helpful. They always take good care of me when I come in for service my vehicle. there is always nice and respectful and very helpful. They always take good care of me when I come in for service my vehicle. More
by dacevedo1980
Employees Worked With
