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Audi Great Neck - Service Center

Great Neck, NY

4.9
738 Reviews
Call Service Center (516) 829-2834

738 Reviews of Audi Great Neck - Service Center

Sort by
April 24, 2024

Very courteous and professional. The entire team is a pleasure to deal with. From the greeters when you first pull into the garage to check in staff to the technicians all work to More

by Marg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
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Helpful
April 23, 2024

Matt Weston is very knowledgable and professional. The work performed was high quality. The waiting area is very clean. More

by mariod66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Audi Great Neck responded

Hi Mario, thank you for your kind words and positive feedback on Matt Weston's service! We appreciate your support and hope to see you again soon!

Helpful
April 22, 2024

Very helpful as always, good communication and service area is exceptionally clean, very nice environment to leave your car. More

by MSALERNO2
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Hellemeyer
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Apr 23, 2024 -

Audi Great Neck responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 15, 2024

Exceptional, as usual. thank you Mustafa for great service. will recommend to friend and others. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breene Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Menuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Audi Great Neck responded

Hi Ed, thank you for the kind words and recommendation! We truly appreciate your support and look forward to serving you again in the future.

Helpful
April 12, 2024

Customers return because of the people. Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some pr More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Audi Great Neck responded

Hi Bruce! Thank you for your feedback and for recognizing Jeremy's exceptional service. Your input is invaluable to us as we strive to create the best experience for our customers.

Helpful
April 10, 2024

Jeremy always is right n top of things. ..Your loaner is always there The time you are told your car is ready More

by GSila
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and for taking the time to share your experience with us. We appreciate your feedback and look forward to serving you again.

Helpful
April 06, 2024

Professional, expedient, friendly and extremely cooperative. Jeremy is an all pro in addition to being pleasant and efficient More

by theluddites
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We are thrilled to hear that Jeremy provided you with a professional, expedient, friendly, and cooperative experience. We look forward to serving you again in the future!

Helpful
April 05, 2024

Professional, efficient, customer-oriented, clean service area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of th More

by Remco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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Apr 08, 2024 -

Audi Great Neck responded

Thank you for your glowing review! We strive to provide professional and efficient service to all our customers. We appreciate your feedback and look forward to serving you again.

Helpful
April 02, 2024

I made the appointment same day and was in and out in no time... Was very pleased. More

by vans757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Apr 03, 2024 -

Audi Great Neck responded

Thank you so much for sharing your positive experience with us! We appreciate your feedback and hope to see you again soon!

Helpful
March 30, 2024

Jeremy and Amrit are great! The car wasn’t ready bc of a faulty trigger so they fixed it More

by sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amrit
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Apr 01, 2024 -

Audi Great Neck responded

Hi Sabrina, thank you for sharing your positive experience with Jeremy and Amrit! If you ever have any more feedback or questions, feel free to reach out. We appreciate your support!

Helpful
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