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Big Star Hyundai
Friendswood, TX
6,690 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,690 reviews
Verified Customer
April 22, 2024
Very nice and willing to try and make a deal that works for you! Answered all questions with no hesitation for you! Answered all questions with no hesitation More
by Callie Villarreal
April 21, 2024
Customer service was wonderful. They took there time and got me in the right car. I appreciate all the effort that they went through to get me rolling. They took there time and got me in the right car. I appreciate all the effort that they went through to get me rolling. More
by puthimfirst2874
Employees Worked With
Nathaniel Rodriguez
April 20, 2024
Billy is great! ! There is a line backed up when checking in, and he is always patient and thorough and goes every thing that is wrong with your vehicle and what the ! There is a line backed up when checking in, and he is always patient and thorough and goes every thing that is wrong with your vehicle and what they plan to do with it. He also calls and follows up and provides great status updates. More
by danamkuhn
Employees Worked With
zzBilly zzWilliams
April 20, 2024
Worst car buying experience I have ever encountered. Rude, unprofessional staff, making repeated mistakes with our time and our paperwork. General sales manager who acknowledged inappropriate and rude Rude, unprofessional staff, making repeated mistakes with our time and our paperwork. General sales manager who acknowledged inappropriate and rude behavior by staff, and mistakes made, but no intention or attempt to correct them. I regret very much giving this dealership our business and will avoid any and all encounters with them in the future. More
by SF
Employees Worked With
Other Employees :
Chris Russell- one star, zzSterling zzWhitely
April 20, 2024
If i could give less than a star i would. I had the agreed price out the door and a $2000 price range on my trade-in promised and promised, so I stupidly drove 6 hours to do the deal. I fi I had the agreed price out the door and a $2000 price range on my trade-in promised and promised, so I stupidly drove 6 hours to do the deal. I finally get there and suddenly their internet price was gone and the total price including trade in was over $8000 more. They didn't even look at my trade before subtracting $5k from what was promised. Said well tax credits will get it a little close to what was agreed on.... xxx. I refuse and they send out a new guy after 30 minutes. He comes out with an out the door price for $63,000. Now (according to the out the door price agreed upon before driving out there and what their website said, it was supposed to be $54,400 out the door) Well that doesn't add up. My lease buy out was $30k. We agreed to the range $27,000 to $29,000 way before i decided to drive 6 hours. With lease deficit countered by tax credit, it comes close to evening out. So I refuse the $63k offer, and he comes back with $62k offer. I refuse that so they send the "big boss" out. He refuses to work with me... at least see what i'm talking about numbers-wise. Does stupid things like writing messages on the paper to me while i'm standing right in front of him. Tells me the internet offer is gone because it's Monday. Then says "you're not really going to drive 11 hours round-trip empty handed?" You bet I am. So he get's pissed. I keep my cool as best as i can. Alex, in his great wisdom, chimes in and tells me that Tax credit actually means i pay more in tax ... just.. ... really. I'm speechless at how awful and stupid i felt taking off a day of work for this crap. Oh and don't fall for their $250 gift card to take a test drive... it's a discount card for certain specials at random restaurants. More
by Yeauxgurt
Employees Worked With
