Big Star Hyundai - Service Center

Everyone was very kind and prompt! I appreciated the honesty and that no one was pushy about getting work done that I didn’t want. I appreciated the honesty and that no one was pushy about getting work done that I didn’t want. More

I have an intermittent mechanical issue covered by warranty which your technician has not been able to diagnose or fix after several attempts. Not only that but his work to attempt diagnosis and repai warranty which your technician has not been able to diagnose or fix after several attempts. Not only that but his work to attempt diagnosis and repair resulted my fuel line coming off 1/2 a mile from the dealership after pick up, resulting in my car stalling out, not restarting and fuel leaking in the middle of the roadway. In the end Hyundai has provided me with a vehicle that prevents me from driving it but Hyundai can't diagnose it so I am stuck with a faulty vehicle that puts me in harms way every day I drive it. I would expect more from Hyundai and its dealerships. More

I took it for an issue with my tire and it wasn’t resolved. When I try to make an appointment there’s never any availability. resolved. When I try to make an appointment there’s never any availability. More

The service advisor is very pleasant and get the wheel locks installed on the spot and very fast service. locks installed on the spot and very fast service. More

Juan was excellent. He listened to what I had to say about my vehicle issues and thoroughly examined my warranty to help sure the coverage was correct. That had not been He listened to what I had to say about my vehicle issues and thoroughly examined my warranty to help sure the coverage was correct. That had not been my experience with another area dealership. He helped me get exactly what I needed fixed. More

I was given a regular oil change instead of a full synthetic oil change as requested. I was not given a comprehensive report of what was checked on my vehicle. I have no idea what my current tread lif synthetic oil change as requested. I was not given a comprehensive report of what was checked on my vehicle. I have no idea what my current tread life or brake pad thickness is. I was offered 8 additional services and only two of them were actually necessary. More

Every dealing I have had with Alex has always been exceptional. He really goes out of his way to be helpful both during & after purchasing a car. He has never failed to call me back with any questions exceptional. He really goes out of his way to be helpful both during & after purchasing a car. He has never failed to call me back with any questions I have. I have recommended him to a number of my friends. More

Great service from the moment I pulled up til the moment they were complete with my service! they were complete with my service! More

Trabajan contigo no importa credito, ellos hacen lo posible para que tu tengas tu auto, muy amables y también muy profesionales posible para que tu tengas tu auto, muy amables y también muy profesionales More

Juan was great! The experience was great as always. I’m sure I’ll be back again! The experience was great as always. I’m sure I’ll be back again! More