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Bill Brown Ford Inc

Livonia, MI

4.7
237 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 237 reviews

October 20, 2022

Bill Brown Ford is excellent. Sales consultant Chris Miller is dynamite. He is friendly, professional, and extremely knowledgeable. Importantly, he also lets you know how much he More

by drummertodd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 21, 2022 -

Bill Brown Ford Inc responded

Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

October 16, 2022

They have a wonderful salesmen. And I have always had great service . I would recommend them to anyone. More

by sbroyles1720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Williams
Oct 16, 2022 -

Bill Brown Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Brown Ford Inc!

October 15, 2022

Ron Nowicki, Used Vehicle Sales, was absolutely fabulous! Ron quickly found the vehicle I was looking for, communicated frequently and very accurately, expedited it, delivered it to us in immaculate condit More

by Rharms1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Nowicki
Oct 16, 2022 -

Bill Brown Ford Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bill Brown Ford Inc are glad to have you as a customer.

October 06, 2022

The salesmen made very easy to purchase my new truck. Will defiantly return when it is time to buy a new car. More

by nelson.don.lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Bill Brown Ford Inc responded

Thank you so much for choosing Bill Brown Ford Inc. We truly appreciate your business. We look forward to having you as one of our valued customers for years to come. Congratulations on the purchase of your new truck!

Oct 09, 2022 -

nelson.don.lee responded

Thanks!

October 04, 2022

Treated very well by Marty, he quick at returning e-mails and phone calls. See you in 2 years Marty More

by whitetail1223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Pierson
Oct 04, 2022 -

Bill Brown Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 24, 2022

The best dealership in southeast Michigan period. Call Frank Succoro for the best salesman and service More

by Soldbymiket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Succoro only
Sep 25, 2022 -

Bill Brown Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that Frank had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bill Brown Ford Inc!

September 15, 2022

Saleperson Jeff Muntain was very courteous and professional. Answered all questions and provided some recommendations. More

by dfisher3
Recommend Dealer
Yes
Employees Worked With
Jeff Muntain
Sep 16, 2022 -

Bill Brown Ford Inc responded

Thank you so much for your kind words for Jeff, and for taking the time to leave us this wonderful feedback!

September 04, 2022

We were in need of a new car, and Zac Archer of Bill Brown Ford delivered. And Zac came through for us on his wedding eve. It will be a good relationship for all involved. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Bill Brown Ford Inc responded

Bill, Thank you for taking the time to share your feedback with us. Zac and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2022

I've lost track of how many vehicles I've purchased from Bill Brown Ford over the past quarter century. It's a great place to do business. I will never go anywhere else. More

by DSINNOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Vaughn
Aug 29, 2022 -

Bill Brown Ford Inc responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 09, 2022

My lease buyout purchase was the quickest and simplest transaction ever! Not to mention my wonderful Salesperson Laurie! More

by RiRi64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Knutson
Aug 10, 2022 -

Bill Brown Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that Laurie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bill Brown Ford Inc!

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