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Bill Dodge Nissan

Saco, ME

4.6
491 Reviews

852 Portland Rd

Saco, ME

04072

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491 Reviews of Bill Dodge Nissan

April 16, 2024

They tried to overcharge for a service, when rejected they provided an estimate sheet where the price is les than they quoted over the phone. More

by Murano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Raymond
Apr 16, 2024 -

Bill Dodge Nissan responded

Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience and the misunderstanding regarding the pricing of our services. Providing transparent and fair pricing is of utmost importance to us, and we deeply regret any confusion or inconvenience this may have caused. We appreciate you bringing this matter to our attention, and we have taken your feedback seriously. Rest assured, we have reviewed our pricing procedures to ensure such discrepancies do not occur in the future. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly. Thanks again!

March 18, 2024

AFTER REVIEW OF MY CAR WITH SALESMAN. TALK ABOUT HAVING MY INTELLIGENCE INSULTED. IM NOT A SPRING CHICKEN BOUGHT MANY CARS IN MY YEARS IM ALMOST 60. CAR HAD A 2 WEEK OLD STICKER ON IT TOL More

by mainehunter00
Recommend Dealer
No
Employees Worked With
Cary Ribblett
Mar 18, 2024 -

Bill Dodge Nissan responded

We appreciate you taking the time to leave your honest feedback. It's always our goal to provide our customers with an exceptional experience and it seems as though we fell short this time. We understand that our general manager, Chris, has reached out to discuss your concerns in detail. We are grateful for the opportunity to assist you and wish you the best of luck with your vehicle search.

March 13, 2024

Nicholas in service was great, accommodating and knowledgeable and pleasant. The sales staff as they arrived 8:30ish barely acknowledged my presence despite proximity, let alone asking if I needed a More

by pinyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Raymond
Mar 14, 2024 -

Bill Dodge Nissan responded

Thank you for taking the time to leave this feedback. It's disappointing for us to hear that you felt barely acknowledged by our sales team upon their arrival, and we do certainly apologize. Your comments will be passed along to the appropriate personnel. We are thrilled to hear that despite this, Nicholas was able to provide you with exceptional service. We do value your business very much, and hope you have a great day!

March 03, 2024

I was very satisfied with the way the sale and representation of car today. Tnanks More

by Gngdyg52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Harper, Wes Savelkoul, Aaron Chalifoux
Mar 04, 2024 -

Bill Dodge Nissan responded

Thank you for such a positive review and have a wonderful day!

February 26, 2024

We had a great experience really liked working with a person who sold us the car no games straightforward gave us a few options. Definitely would do business with them again. More

by mariedougie2marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Ribblett
Feb 28, 2024 -

Bill Dodge Nissan responded

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

February 08, 2024

not a good experience went in for a recall for air bag spent an hr and watched them do an inspection for no reason im there for air bag not inspection when i asked service adviser got huffy and to More

by bribabs33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Colson, Ben Cormier, Nick Raymond
Feb 08, 2024 -

Bill Dodge Nissan responded

Hello, thank you for taking the time to leave this feedback. We perform a complimentary Multi-Point inspection on every customer's vehicle that visits with us, as we take our customer's safety very seriously. We are very transparent with our customers and have an observation window in our waiting area so all of our customers can watch their vehicles being serviced just as you were able to. Once again, we apologize for any misunderstanding. Thank you, and we hope you have a great day.

January 31, 2024

Great experience throughout with Amanda and the rest of the team at Bill Dodge Nissan of Saco. Amanda Ivey was a pleasure to work with. She responded immediately to all my questions and created a no pressu More

by CarlosAPerez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Ivey, Erica MaGahey
Feb 01, 2024 -

Bill Dodge Nissan responded

Thanks you for this amazing review, Carlos! We appreciate your business very much!

December 21, 2023

Very pleasant and easy to deal with. No pressure sales and everything was clearly described and laid out for me. More

by thedude1102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica MaGahey
Dec 22, 2023 -

Bill Dodge Nissan responded

Thank you for such a positive review and have a wonderful day!

November 14, 2023

Purchased an electric vehicle said I could always come there to charge for free if I needed! Now they're trying to charge us to charge way to make a sale guys More

by cmott42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Page
Nov 14, 2023 -

Bill Dodge Nissan responded

Thank you for taking the time to leave this feedback, Your comments have been passed along to our management team. Our General Manager, Chris Harper, would like to discuss this concern with you further. Please feel free to reach out to him at your convenience at (207) 854-3200. Thank you, and have a great day!

August 16, 2023

Third successful trip and purchase from bill Dodge! ! Sales/ James financing/Eric and general manager courtesy,professional and timely outstanding job well done guys!!! That’s why we return for our thir More

by Tatnic04090mstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and James kia
Aug 17, 2023 -

Bill Dodge Nissan responded

Thank you for your kind review! It's great to hear that you had such a positive experience with our team. We value your loyalty and business. Thanks again!

Aug 17, 2023 -

Tatnic04090mstone responded

You’re very welcome

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