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Bill Kay Buick GMC
Downers Grove, IL
1,335 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,335 reviews
June 07, 2021
The dealership was easy to deal with and listened to my requests for a new car purchase. Everyone is busy but they always had time for my concerns. The Buick that I purchased is easy to look at and a pleas requests for a new car purchase. Everyone is busy but they always had time for my concerns. The Buick that I purchased is easy to look at and a pleasure to drive. I have purchased many cars and trucks from Bill Kay and have always had great service. More
by k.hagenb
Verified CustomerEmployees Worked With
Tyler Eubanks, John Marcus, Chris Vitro
Helpful June 02, 2021
Great service. We appreciated their desire to find out our car's problem and try to fix it. So far so good. Thank you so much! our car's problem and try to fix it. So far so good. Thank you so much! More
by donnagoodwyn
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
June 01, 2021
I always go to my dealership because they are timely with the repairs and have fair prices. My service appointment is always on time and they are very helpful. the repairs and have fair prices. My service appointment is always on time and they are very helpful. More
by pcook912
Employees Worked With
Brian Wilson
June 01, 2021
Reliable service. Servicing was done efficiently and in a timely manner. I will recommend Bill Kay GMC Buick dealership & service to my family & friends in the future. timely manner. I will recommend Bill Kay GMC Buick dealership & service to my family & friends in the future. More
by cesarazcuna
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
May 31, 2021
Thank you for your kind , professional and timely service especially during this time of uncertainty! Also informing me of the future concerns! I’m very appreciative! Keep up the good work! Thank you especially during this time of uncertainty! Also informing me of the future concerns! I’m very appreciative! Keep up the good work! Thank you More
by mzs.paula
Employees Worked With
I don’t remember encountering any of the above names however the ones I did was a great representation!
May 28, 2021
Jim and I bought a Buick envision. Luigi Was our salesman. He was very knowledgeable about the car. And could answer all our questions. He really made us feel comfortable and not rushed with our dec salesman. He was very knowledgeable about the car. And could answer all our questions. He really made us feel comfortable and not rushed with our decision to buy the car. He was willing to go over the new electronic stuff we were not acquainted with later as need be. Having a little class for new buyers would be a great option. The only thing you might change is the receptionist knowing where the salesmen are and be sure they get your message More
by jstallons
May 24, 2021
Bad bad bad. I brought my newly purchased certified used Silverado for 3 repairs because the check engine light was on. Paid, Got it back and the light is still on. Silverado for 3 repairs because the check engine light was on. Paid, Got it back and the light is still on. More
by idogsled
Employees Worked With
Donnie is trying to help. But face it. The truck is a lemon they dumped on me
May 24, 2021
It was a great experience. The salesperson was very receptive and any questions I had were answered to my satisfaction.I would recommend this dealership to friends and family. receptive and any questions I had were answered to my satisfaction.I would recommend this dealership to friends and family. More
by snapn7410
May 19, 2021
Repairs always done right the first time. service staff always friendly. estimated labor and parts charges always accurate. Repairs done as soon as possible. Excellent service!!! always friendly. estimated labor and parts charges always accurate. Repairs done as soon as possible. Excellent service!!! More
by pwtodd
Employees Worked With
Ibraham, Kurt Krueger
May 13, 2021
Service department didn’t do a great jib with finding the issue I was complaining about with the handling of the navigation of the steering wheel. issue I was complaining about with the handling of the navigation of the steering wheel. More
by englishrenee
Employees Worked With
Steve Miller
