
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was with Larry and he was able to answer all my questions, they had a great selection, and they were even able to help me with setting everything up in my car which I wouldn't have been able to do questions, they had a great selection, and they were even able to help me with setting everything up in my car which I wouldn't have been able to do myself. The place itself was very clean and everyone was friendly. More
Larry was very understanding and very personable .I enjoyed working with him..He did everything he said he would Thank you Larry well job done.. enjoyed working with him..He did everything he said he would Thank you Larry well job done.. More
The salesperson was great and process efficient and seamless to complete car sale. I’ve been there 2x and both experiences excellent. Nowadays it’s difficult to get impeccable customer service and eff seamless to complete car sale. I’ve been there 2x and both experiences excellent. Nowadays it’s difficult to get impeccable customer service and efficiency. More
Had some service work done, very satisfied with the work. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Salesman was pleasant, and the van was awesome. More
Seemed like the recall was an opportunity to up sale. Since when is it recommended that alignment be done without rotation and before a needed brake replacement? Since when is it recommended that alignment be done without rotation and before a needed brake replacement? More
This dealership has kept its word so far about their service. I am disappointed that there is no car wash as that was mentioned when I purchased car. I do think the Honda Civic I have, should be recalle service. I am disappointed that there is no car wash as that was mentioned when I purchased car. I do think the Honda Civic I have, should be recalled to find out and repair the car trunk. This has been a problem since piurchasing car last May 3020. More
As always, the quality of service I received from Kathy was superb. Kathy is committed to giving great service to her customers and she's always very friendly. In my opinion, Kathy is a valuable employee a was superb. Kathy is committed to giving great service to her customers and she's always very friendly. In my opinion, Kathy is a valuable employee at Bill Kay Honda service department, and she should be recognized as such. The quality of care Kathy always shows is the reason why I continue to get my vehicle maintenance done at Bill Kay. More
Service is always excellent! Samuel Rios is friendly, professional, explains things very well, he never seems hurried or rushed. I love getting service done here professional, explains things very well, he never seems hurried or rushed. I love getting service done here More
Came in for a recall notice. Some routine maintenance is due, so i scheduled it. Car is making a clunking noise after my free alignment...... I will buy another Honda. Salesmen were nice, but knew i was w due, so i scheduled it. Car is making a clunking noise after my free alignment...... I will buy another Honda. Salesmen were nice, but knew i was waiting for service, so they did not approach me. I am starting to look at a second vehicle, maybe a crv or hrv..... Service writer was very pleasant, not pushy and let me think about further service. More