
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
Great customer service! We were treated well by everyone! They were very patient and caring! We would definitely come back to see any of theses associates! Thank you! We were treated well by everyone! They were very patient and caring! We would definitely come back to see any of theses associates! Thank you! More
Great service I went into Bill Kay Honda expecting to spend a lot of money. I needed an oil change, wheel alignment and my a/c went out. After doing the diagnostic I went into Bill Kay Honda expecting to spend a lot of money. I needed an oil change, wheel alignment and my a/c went out. After doing the diagnostic on the a/c Al informed me that my condenser was under an extended warranty, which saved me about $800. The work was done quickly and I am pleased with the work that was done. I live near three Honda dealerships but I drive 40 minutes to Bill Kay when my car needs service. The service is top notch. More
Love the service dept at Bill Kay! Alan, Kathy, and Sam set the standard of what a quality service experience should be. Sam took care of me this time for routine 100,000 mile maintena Alan, Kathy, and Sam set the standard of what a quality service experience should be. Sam took care of me this time for routine 100,000 mile maintenance on my CR-V. I always feel they all have my best interest at heart and are always truthful and willing to work with me and my needs. Sam was pleasant, professional, and no matter how busy, he always takes the time to answer all of my questions (and I ask a lot!). He even went the extra mile to walk out to my car and check out/confiirm a question I had with my tire wear when I came to pick up my car. I will NOT take my car for service anywhere else but Bill Kay. They really are the best! More
Regular maintenance I always take my vehicles here for service. Every time I am greeted with friendly and professional employees and the quality of the work is top notch I always take my vehicles here for service. Every time I am greeted with friendly and professional employees and the quality of the work is top notch. More
Oil change and tire rotation When coming in for the oil change and tire rotation it would take 45 minutes. It took alot longer and Sam reduced the price for the inconvenience! T When coming in for the oil change and tire rotation it would take 45 minutes. It took alot longer and Sam reduced the price for the inconvenience! Thanks !!!! More
I came for service, left with a new car I bought my 2000 Honda Accord here and come here for service. I left with a new car. I've been looking on line at CR-Vs. I just wanted to sit in I bought my 2000 Honda Accord here and come here for service. I left with a new car. I've been looking on line at CR-Vs. I just wanted to sit in one as they seem much bigger than my Accord. I went from sitting in the car, then taking a test drive and finally purchasing a 2017 CR-V. I have never bought a used car but I trust Bill Kay Honda completely. My salesperson was Gino Patrevito, who was excellent. I do not like pushy sales people and Gino was very laid back. He read me completely. Despite my husband being with me, Gino spoke with me directly as this was going to be my car. To a woman, having the sales person deal directly with me is a big deal. Loved dealing with Gino. He was completely professional and did not talk down to me. I also totally love your Service Department. I am in their hands. That's why we drive from Mokena to your establishment. More
Service Excellent service quick and very professional Alan was very helpful. would recommend their service department. Sent in for recall under warranty. D Excellent service quick and very professional Alan was very helpful. would recommend their service department. Sent in for recall under warranty. Did overall check on vehicle. Very pleased More
Pleasant staff Only concern is that "express oil change took 55 minutes! Had to pick up my husband so made it stressful. Price was good though, a positive! Only concern is that "express oil change took 55 minutes! Had to pick up my husband so made it stressful. Price was good though, a positive! More
Best car buying experience I’ve ever had and I’m 60 yoa Asked for the lowest price and that’s what they gave. Asked other dealers for the same thing and after giving me their best price Bill Kay beat it by Asked for the lowest price and that’s what they gave. Asked other dealers for the same thing and after giving me their best price Bill Kay beat it by a significant amount. When I told the other dealers I received a lower price they said they would beat it by $500 never asking what the price was from Bill Kay. One dealers lowest price was $2000 higher than Bill Kay More
First time at Bill Kay Had my oil changed and tires rotated, Every one I dealt with was very friendly and helpful. I am glad I chose Bill Kay Honda for service. Had my oil changed and tires rotated, Every one I dealt with was very friendly and helpful. I am glad I chose Bill Kay Honda for service. More