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Bill Kay Honda

Bourbonnais, IL

4.6
1,560 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,560 Reviews of Bill Kay Honda

September 01, 2019

Great customer service! We were treated well by everyone! They were very patient and caring! We would definitely come back to see any of theses associates! Thank you! More

by jjmblitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Sep 03, 2019 -

Bill Kay Honda responded

Thanks for shopping at Bill Kay Honda. We appreciate your business!

September 01, 2019

Great service I went into Bill Kay Honda expecting to spend a lot of money. I needed an oil change, wheel alignment and my a/c went out. After doing the diagnostic More

by tifflee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Sep 03, 2019 -

Bill Kay Honda responded

Thanks for choosing Bill Kay Honda as your service center. Very happy that Al could help you save some money.

August 30, 2019

Love the service dept at Bill Kay! Alan, Kathy, and Sam set the standard of what a quality service experience should be. Sam took care of me this time for routine 100,000 mile maintena More

by MISSA977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Aug 30, 2019 -

Bill Kay Honda responded

Thank you very much for the 5 star review and recommendation. Alan, Kathy and Sam are some of the best! Glad you got to experience it first hand. Look forward to seeing you in our Service Department again.

August 30, 2019

Regular maintenance I always take my vehicles here for service. Every time I am greeted with friendly and professional employees and the quality of the work is top notch More

by JAWS2024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Aug 31, 2019 -

Bill Kay Honda responded

Thanks for taking the time to leave a review! It's great to know that our service team always provides you with a positive experience and that you're satisfied with the quality of the work done. We look forward to seeing you again at Bill Kay Honda!

August 30, 2019

Oil change and tire rotation When coming in for the oil change and tire rotation it would take 45 minutes. It took alot longer and Sam reduced the price for the inconvenience! T More

by LeRoy, sml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Aug 31, 2019 -

Bill Kay Honda responded

Thanks for the great review, LeRoy! We're happy to hear that even though there was a delay, Sam was able to make it right and you left satisfied with your experience at Bill Kay Honda. We hope you will return for all your future automotive needs!

August 30, 2019

I came for service, left with a new car I bought my 2000 Honda Accord here and come here for service. I left with a new car. I've been looking on line at CR-Vs. I just wanted to sit in More

by dolphinheads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Patrevito, Kathleen Omay, Samuel Rios
Aug 31, 2019 -

Bill Kay Honda responded

Thanks for taking the time to share your experience at Bill Kay Honda! We're happy to hear that both our service and sales teams provided excellent service and that Gino was able to help you find a new car. We truly appreciate your business and look forward to seeing you again. Enjoy your new CR-V!

August 29, 2019

Service Excellent service quick and very professional Alan was very helpful. would recommend their service department. Sent in for recall under warranty. D More

by Matjaw60915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Aug 29, 2019 -

Bill Kay Honda responded

Your review is well appreciated. It's always nice to hear that Alan has helped one of our customers with quick and professional service. Please don't hesitate to let us know if there's anything else we can do for you

August 29, 2019

Pleasant staff Only concern is that "express oil change took 55 minutes! Had to pick up my husband so made it stressful. Price was good though, a positive! More

by JIMKEGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Aug 29, 2019 -

Bill Kay Honda responded

Hi: Thank you for your honest feedback. We strive for excellence and assure you that your concerns about the turnover time of your express oil change will be addressed. Please let us know what we can do for you in the future.

August 29, 2019

Best car buying experience I’ve ever had and I’m 60 yoa Asked for the lowest price and that’s what they gave. Asked other dealers for the same thing and after giving me their best price Bill Kay beat it by More

by gkoll1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
Aug 29, 2019 -

Bill Kay Honda responded

We are so pleased that you are happy with our low prices! Thank you for your very kind review. Here at Bill Kay we strive to make all of our customers happy, and it's great to hear about your excellent experience

August 28, 2019

First time at Bill Kay Had my oil changed and tires rotated, Every one I dealt with was very friendly and helpful. I am glad I chose Bill Kay Honda for service. More

by bob.willie.curly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Aug 28, 2019 -

Bill Kay Honda responded

Thanks for coming in. We are also glad you chose Bill Kay Honda for service.

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