Bill Luke Tempe
Tempe, AZ
Filter Reviews by Keyword
By Type
Showing 559 reviews
Purchased our used vehicle with Bill Luke Tempe yesterday and had as good an experience possible. Would like to thank Steve Ladwig for being an excellent person to work with and a standup man. We highly reco and had as good an experience possible. Would like to thank Steve Ladwig for being an excellent person to work with and a standup man. We highly recommend giving this local dealership your business as it is a personable experience that should be handled by an exceptional representative. We will be sending all of our friends and family to Bill Luke! More
Amazing experience! Salesman Chandler Phillips and Alex Phillips were great to work with!! the entire process was stress-free! I love my new car and will definitely r Salesman Chandler Phillips and Alex Phillips were great to work with!! the entire process was stress-free! I love my new car and will definitely refer family / friends!! More
I drove the all new Tonale. It’s all about how much 21st century you want in a dr ing experience. I personally miss the rumble of a backfire at five thousand RPM. Bill Luke prov It’s all about how much 21st century you want in a dr ing experience. I personally miss the rumble of a backfire at five thousand RPM. Bill Luke provided enough variety though it missed out on finding me a Quadrifolio. More
Sale portion was quick and easy. “Finance manager” was your typical jerk. More rude than usual though. Real problem was that they sold me a car with an ac that went out after a fe “Finance manager” was your typical jerk. More rude than usual though. Real problem was that they sold me a car with an ac that went out after a few days. When I asked them to repair it they said I’d have to pay. They’re basically like going to a fancier version of something you’d find on van buren. More
The sales rep we had an appt with did not show, but that was to our advantage because we worked with Robert Turner who was exceptional. Knowledgable, efficient, courteous, and above all understanding of my was to our advantage because we worked with Robert Turner who was exceptional. Knowledgable, efficient, courteous, and above all understanding of my husband’s disabilities made him the perfect sales rep for us. He even brought our vehicle to our house and picked up our trade in. He took the time to show me the basics of the car we bought, which was a welcome change of many previous purchases for us. I would buy a car from him again any time. We thank him. More
They agreed to show me a specific vehicle I was interested in purchasing and shortly after got an email saying the car was no longer available. I understand these things happen but they seemed so c interested in purchasing and shortly after got an email saying the car was no longer available. I understand these things happen but they seemed so careless about my preferences in the type of vehicle I want to purchase. More
This dealer has no problem selling cars with BRANDED titles and NOT disclosing it to there customers.I bought a 2021 Jeep wrangler in March 2022.It was a Buyback vehicle.It ended up having a BRANDED tit titles and NOT disclosing it to there customers.I bought a 2021 Jeep wrangler in March 2022.It was a Buyback vehicle.It ended up having a BRANDED title which is like a SALVAGE title.The dealer is doing NOTHING to take responsibility.They committed and are committing a constant FRAUD by selling these vehicles to consumers.I want my MONEY back!!!! The GM and owners Son Eric Luke told me to hire an attorney,that it was my fault that I did not do a title search to find out if the vehicle had a BRANDED title.I have now hired an Attorney and filed complaints with the AZ attorney General,BBB and the dealers association of America.DO NOT do business with Bill Luke.They have no morals,no ethics.They are Criminals. If you are looking at one of there Heavily advertised "Dealer "buyback" internet deals....DO NOT do it.You will end up saving a few thousand dollars and loosing 30K on your resale like we did.BRANDED TITLE/SALVAGE TITLE/same thing.FRAUD!!!!!!! See you in court ERIC More