Bill McRae Ford
Jacksonville, TX
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Nice hometown, friendly people. They said they would have everything ready when I got there after my 3 hour drive. And they did I was out in short time. They said they would have everything ready when I got there after my 3 hour drive. And they did I was out in short time. More
Jonathon was an amazing salesman! I have never had such a great experience buying a car! No pressure and he is determined to find you exactly what you want! He put me in the car of my I have never had such a great experience buying a car! No pressure and he is determined to find you exactly what you want! He put me in the car of my dreams with no hassle! He truly is excited to help his customers! More
Just purchased a 2017 Camaro SS on 12-2-2023. Spoke with a wonderful gentleman on the phone (Steven) who prepared my deal but was not present when I purchased the car. In his place I dealt with M Spoke with a wonderful gentleman on the phone (Steven) who prepared my deal but was not present when I purchased the car. In his place I dealt with Mr Tim Herrick. Both are simply amazing sales people my experience at this dealership with the sales people alone was great but would really topped it off for me was my experience with the finance manager Becky Hanna. It's been a long time since I met someone so genuine .. The customer service at this dealership is definitely five stars . I would recommend this dealership to anyone. They provide great service with a smile.😊 More
Hats off to the Service Department. We had an emergency, we had lost valuable documents under the console and we only had a few hours before we needed to use those documents. We know We had an emergency, we had lost valuable documents under the console and we only had a few hours before we needed to use those documents. We know how busy they are and thought they could never have enough time to help us. They made room for us and within minutes they were able to get into the console and recover the lost documents. They really saved our bacon................oops, not that bacon. We have always been able to depend on them for the best service (20 years). A huge thank you to Kevin (service Mgr.) for giving us the help we needed and to Rick (A+ Tech) for his expert knowledge and skill. He was able to pull it off in less than 15 minutes from the time I drove onto the lot. Amazing...... Just goes to show you what happens when you're dealing with the best. Jim & Shelley Taylor Jacksonville, TX. More
Cheers to Bill McRae Ford, Maegan Jones, and the mobile service guys! Came to my rescue this morning when I had a flat tire. They got there quick and were super friendly. Oh, and did I mention I drive a C service guys! Came to my rescue this morning when I had a flat tire. They got there quick and were super friendly. Oh, and did I mention I drive a Chevy not a Ford? Yes, this service will service other models besides Fords. More
I was very happy to have met Coop, he is fantastic and no pressure sales and he assisted us in finding the right SUV, We purchased an Expedition Timberline on 3-18-2023 and couldn't be happier in the exp no pressure sales and he assisted us in finding the right SUV, We purchased an Expedition Timberline on 3-18-2023 and couldn't be happier in the experience and small town hospitality this dealership offers. Our finance person BECKY worked hard to get our deal done and finished and send us on our way. I will definitely come back to see Bill McRae Ford for our next purchase. More
The very best experience I’ve ever had buying a vehicle! Everything was done over the phone in one day and my 2021 Ford F-150 Lariat was delivered 300 miles to my house the very next day. The vehicle was in Everything was done over the phone in one day and my 2021 Ford F-150 Lariat was delivered 300 miles to my house the very next day. The vehicle was in the exact condition the salesman Mike Grubbs told me it was in. They did not try to over charge me for the truck or the delivery like most other dealerships would have done. I would like to thank Mike Grubbs the salesman and Coach the delivery person for making this so easy. Truly an amazing experience. I will buy all my vehicles from them in the future. Thanks again David Herman Blanchard Oklahoma More