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Bill Utter Ford
Denton, TX
4,276 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,276 reviews
December 10, 2020
I like that Adam was straightforward. Not your typical car salesman. I never felt pressured to buy. Definitely someone I would do business with again. car salesman. I never felt pressured to buy. Definitely someone I would do business with again. More
by mstrahan
Verified Customer
December 09, 2020
The Bill Utter team is a great Dealership and a major supporter of the Community. The best on the buying a 2021 F-250. Dickie supporter of the Community. The best on the buying a 2021 F-250. Dickie More
by dickfisher55
December 09, 2020
Great Service! Great Service - Great Service - Great Service - Great Service - Great Service - Great Service - please don't make me type 25 word minimum for a survey! Service - Great Service - Great Service - Great Service - please don't make me type 25 word minimum for a survey! More
by robert.perez0
Employees Worked With
December 09, 2020
I own a 2008 Ford Expedition and have over 300000 miles on it!! I purchased it from Bill Utter and maintained it there since purchase. It still runs as good as ever thanks to the team at Bill Utter!! Every on it!! I purchased it from Bill Utter and maintained it there since purchase. It still runs as good as ever thanks to the team at Bill Utter!! Everyone there is amazing !!👏 More
by juliogib
Employees Worked With
John Witt
December 09, 2020
Great expierence! I highly recomend this dealership! Phil was knowledgeable,not pushy, & ready to answer any questions I had. 5 stars to this car dealership. was knowledgeable,not pushy, & ready to answer any questions I had. 5 stars to this car dealership. More
by Shelley Hall
December 08, 2020
Unhappy with after sales customer service. I made phone calls to several members of your staff with no return calls. In my business as a Realtor, it is unacceptable to not return calls. calls to several members of your staff with no return calls. In my business as a Realtor, it is unacceptable to not return calls. More
by tomcoburn0
Employees Worked With
Elante Smith
December 08, 2020
Johnny was excellent to work with, I left a message as to when my truck would be ready and he called back promptly! Well done when my truck would be ready and he called back promptly! Well done More
by DUGS50
December 07, 2020
Had to drop off the car for a few annoying little issues, and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in ti and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in tip-top shape. More
by JBODOR
December 07, 2020
Very impressed with the showroom, sales, and finance part. I have not dealt with service. Finance department was very personable. Everyone was helpful and attentive. part. I have not dealt with service. Finance department was very personable. Everyone was helpful and attentive. More
by ken.cline
December 05, 2020
My expedition was fixed quickly. Johnny is a great service adviser. He is always friendly, listens, and takes care of the problem. I will continue to take my vehicle to him for service. service adviser. He is always friendly, listens, and takes care of the problem. I will continue to take my vehicle to him for service. More
by JILL12
Employees Worked With
Johnny Constancio
