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Bill Utter Ford - Service Center

Denton, TX

4.9
2,548 Reviews

2,548 Reviews of Bill Utter Ford - Service Center

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April 21, 2024

My problem was taken care of in a timely manor by courteous , helpful and knowledgeable staff More

by shrhar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
Apr 22, 2024 -

Bill Utter Ford responded

We're thrilled our team could accommodate your needs at Bill Utter Ford! Safe travels, and we'll see you next time!

April 20, 2024

You did a great job. I will be returning to your dealership for any services that I need on my car. More

by Cstubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know his name
Apr 22, 2024 -

Bill Utter Ford responded

It was our pleasure to assist you. Thank you from all of us here at Bill Utter Ford, and see you next time!

April 19, 2024

I had my oil changed and my tires rotated. I walked in. I did not have an appointment. I was greeted with a smile. My vehicle was delivered when it was promised and it had been washed. Custome More

by Steve Westbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Bill Utter Ford responded

Steve, it's great to know you had such a positive experience at Bill Utter Ford. We aim for top-notch customer satisfaction and we're glad that showed during your visit! Thanks for sharing this review with us.

April 18, 2024

Great place and service with good people. Enjoy business with them go Bill Utter Ford More

by trmac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh repair my truck at my house great and fast
Apr 19, 2024 -

Bill Utter Ford responded

Here at Bill Utter Ford, we always value and appreciate our customers' feedback. Thank you for trusting us with your business!

April 15, 2024

The staff very friendly professional and matched prices. I will be returning to have my vehicle worked on More

by bbyers723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 16, 2024 -

Bill Utter Ford responded

We're glad to know our team at Bill Utter Ford provided you with friendly and professional service! We appreciate your trust in us for future vehicle services. Safe travels!

April 14, 2024

They are trying to do the best to make the customer happy Great job as Always More

by Wadmasry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback and are here for any of your future needs!

April 13, 2024

Great service and excellent services. I will return for the service. Thanks again for excellent customer service More

by Bolin657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Bill Utter Ford responded

We're delighted to know you had a great experience with our service at Bill Utter Ford! We appreciate your kind words and are here for any of your future needs!

Apr 15, 2024 -

Bolin657 responded

Excellent Service

April 11, 2024

Fast service! I was expecting a 4-5 day turn around but got my Navigator back in half that time! More

by brad.usmc94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Bill Utter Ford responded

Brad, thank you for sharing your stellar experience with Bill Utter Ford! Have a great day!

April 11, 2024

Great service, quick repair, Danny has excellent customer service and I will be returning again More

by bgossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Bill Utter Ford responded

We are so glad Danny and the Bill Utter Ford team delivered five-star service! See you next time!

April 10, 2024

Justin my service advisor did a great job getting me taken care of! They all were very friendly More

by Kevin Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 10, 2024 -

Bill Utter Ford responded

Kevin, thank you for leaving Bill Utter Ford a five-star review! We are happy to hear that Justin delivered excellent service.

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