Bill Utter Ford - Service Center

Good service Friendly, quick, and affordable. The experience at Bill Utter is far better than the service I’ve received elsewhere. They definitely have my future b Friendly, quick, and affordable. The experience at Bill Utter is far better than the service I’ve received elsewhere. They definitely have my future business! More

Not what I expected from a dealership I generally go into auto repair scenarios, especially one as thorny as the Focus PowerShift shudder, with a great deal of skepticism about the transpa I generally go into auto repair scenarios, especially one as thorny as the Focus PowerShift shudder, with a great deal of skepticism about the transparency of the dealer or shop. The repair was done as promised, but what impressed me was the attention to detail (runners filling up fluid and covering seats upon arrival) and level of communication I received. I know it was immaterial to the repair of the car, but it goes a long way toward building goodwill in a customer. More

Outstanding Service Matt Parker was awesome. He went above and beyond customer service. Thank You Matt for helping with shuttle service for my Mom. Also the Shuttle Serv Matt Parker was awesome. He went above and beyond customer service. Thank You Matt for helping with shuttle service for my Mom. Also the Shuttle Service gentlemen wrote/instructed my Mom with excellent map instructions. Thank You Matt and Shuttle Person. More

Great Service I just purchase a new F-250, and it was over heating during periods of idle. John Witt did a great job of helping me to identify and resolve the probl I just purchase a new F-250, and it was over heating during periods of idle. John Witt did a great job of helping me to identify and resolve the problem. They kept the vehicle, provided me with a loaner truck, and replaced a fan. So far the problem seems to have been resolved. More

New tires Bill Utter Ford was claiming to match the lowest price tires from anywhere that you were willing to buy. As it worked out on tires, Bill Utter Ford wa Bill Utter Ford was claiming to match the lowest price tires from anywhere that you were willing to buy. As it worked out on tires, Bill Utter Ford was the lowest price supplier of Hankook tires. The tires were installed and my truck washed (complimentary) within one hour. They have good coffee too. Can you beat that? More

Oil Change Repeat customer and extremely pleased with the level of service and timely repair. Easy in and out, less than 30 minutes for a diesel oil change! Se Repeat customer and extremely pleased with the level of service and timely repair. Easy in and out, less than 30 minutes for a diesel oil change! See you guys again in 5,000 miles. More

Quick oil and filter change Our advisor, Carina Thompson was quick to get us taken care of. We pulled in told her we needed the oil changed. She came back to let us know the filt Our advisor, Carina Thompson was quick to get us taken care of. We pulled in told her we needed the oil changed. She came back to let us know the filter needed changing. She actually brought it to us and we decided to have it replaced as well. We were well taken care of and out the door in 30 minutes. Fast friendly service with a smile!! We were so grateful! More

Great Service Quick efficient service. My appointment time was honored and when additional safety issues were found I was notified with detailed explanation and the Quick efficient service. My appointment time was honored and when additional safety issues were found I was notified with detailed explanation and the solutions were presented with complete details and pricing. Work was completed within the time frame I was given. More

Matt, service advisor, GREAT! Matt made me comfortable and He explained everything to me. Matt made me feel good about leaving my car with him. I left with my car feeling safe aga Matt made me comfortable and He explained everything to me. Matt made me feel good about leaving my car with him. I left with my car feeling safe again More

Great help from Danny Morris We have a 2013 Ford fiesta and the transmission went out at 84k miles. Thanks to Danny we were able to confirm Ford has an extended warranty for our m We have a 2013 Ford fiesta and the transmission went out at 84k miles. Thanks to Danny we were able to confirm Ford has an extended warranty for our model that was equipped with the TCM transmission and they were able to fix everything in only a few days! More