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Bill Walsh Toyota

Ottawa, IL

Overview
Employees
Reviews
5.0
101 Reviews
Discover premier service at Bill Walsh Toyota, proud recipient of the Apex Top Volume Dealer Award. Explore our extensive selection of new and used cars. Exclusive deals await. We are dedicated to your satisfaction.
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4000 N. Columbus Street

Ottawa, IL

61350

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Showing 101 reviews

March 24, 2024

Very professional, friendly, and energetic staff. Helped me buying my first car from a dealership and made the experience very good. More

by philip.flies.with.eagles.12.pr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Bill Walsh Toyota responded

Thank you so much for sharing your experience with us! We're thrilled to hear that our staff provided you with professional, friendly, and energetic service during your first car-buying experience at our dealership. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you in finding the perfect car.

Helpful
March 15, 2024

Jake was so easy to work with! He was knowledgeable, kind and completely respectful of our time. We didn't really have any intention of buying that day, but felt very confident in More

by myasoph11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda in the finance department is top notch
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Mar 15, 2024 -

Bill Walsh Toyota responded

It's fantastic to hear about your positive experience with Jake! It's not always easy to find someone who is not only knowledgeable but also kind and respectful of your time. Jake's ability to provide valuable information and guidance without pressure speaks volumes about his professionalism and customer-centric approach. Referring people to Jake is a testament to the trust and satisfaction you've gained from working with him, and I'm sure others will benefit from his excellent service as well.

Helpful
March 13, 2024

Amazing dealership with amazing employees that helped me every step of the way great place More

by parralesjorge17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Bill Walsh Toyota responded

I'm thrilled to hear about your positive experience at the dealership! It's always refreshing to encounter exceptional service and support throughout the car-buying journey. It sounds like the team went above and beyond to ensure you felt supported and informed at every step.

Helpful
March 11, 2024

Very charismatic , respectful, helpful, and very transparent , treated me with upmost respect and found my dream car! More

by Picattochloe
Recommend Dealer
Yes
Employees Worked With
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Picattochloe responded

Absolutely loved the process of buying the car. Very patient, honest, and diligent about finding what would suit me best financially and comfortably! Absolutely adore this dealership and would recommend anyone to come here!

Helpful
March 09, 2024

Bill wash Toyota is a great dealership with excellent customer service! Amanda helped me find the perfect SUV, Thank you! More

by skyrider_876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Mar 11, 2024 -

Bill Walsh Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Bill Walsh Toyota and that Amanda was able to assist you in finding the perfect SUV. Providing excellent customer service is our top priority, and we're glad that our team was able to deliver.

Helpful
March 07, 2024

Stu is the man. First he helped my mom find her new SUV and she was very pleased with Stu's kindness and explanation of everything. Then a few months later I need More

by Stickers14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Bill Walsh Toyota responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Stu provided excellent service not only to your mom but also to you during your car buying journey. Making the process smooth and easy is always our goal, and it's wonderful to know that Stu's kindness and expertise made such a difference for both of you. We greatly appreciate your recommendation and your kind words about Stu and our dealership.

Helpful
March 07, 2024

People were kind friendly and were nice in showing features and well knowledged in them Kimberly even helped me connect my phone. And my vehicle came with tires and a few features in did not expect. More

by Ronrealman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Bill Walsh Toyota responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had such a pleasant and informative interaction with our team. Providing excellent customer service and ensuring our customers feel valued and supported is always our priority. We're glad that Kimberly and our team were able to assist you in understanding the features of your new vehicle and even helped you connect your phone. It's great to hear that your vehicle came with unexpected features that exceeded your expectations.

Helpful
March 05, 2024

Awesome person to buy from. Very nice to have someone that knows all of the details and difference in the Tundra trims rather than someone guessing. Very knowledgeable and pleas More

by 2022Tundra
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Bill Walsh Toyota responded

Thank you so much for your kind words! It's truly gratifying to hear that you had such a positive experience. Stu is dedicated to ensuring that his customers have all the information they need to make an informed choice that aligns with their needs and preferences. Your satisfaction is our top priority.

Helpful
March 03, 2024

I have purchased my last two vehicles from Mr Miller. Stu is extremely knowledgeable and more importantly he listened to what I wanted instead of telling me what I needed. I know in the future I have no More

by mjnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Bill Walsh Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that you've had such positive interactions with Mr. Miller. It's wonderful to know that Stu's knowledge and attentive approach resonated with you and that he prioritized your wants and needs throughout the car buying process. We greatly appreciate your loyalty, and we're honored that you trust us for your future vehicle purchases.

Helpful
March 03, 2024

They were such great help! I love my new jeep renegade! It took me 20 minutes to get in and out of the dealership. More

by Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Elitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Bohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stu Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Myre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Mar 11, 2024 -

Bill Walsh Toyota responded

That's fantastic to hear! We're thrilled that you had such a positive experience with us and that you're loving your new Jeep Renegade. We strive to make the car buying process as efficient and seamless as possible, and we're glad that you were able to get in and out of the dealership quickly.

Helpful
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