Back

Billingsley Hyundai - Service Center

Lawton, OK

not yet
rated
11 Reviews

11 Reviews of Billingsley Hyundai - Service Center

Sort by
May 17, 2023

Everyone was very friendly, Dalton explained to me that i needed my air filters exchanged and even found me a coupon that cut the price a little. He had great service! More

by SHAWNTIABRYANT98@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Dalton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Taylor
April 12, 2023

it was fine for oil change service fees are too high to opt in for other services.... More

by larissajackson14@gmail.com
Recommend Dealer
Yes
Employees Worked With
NA
April 02, 2022

Everyone at the dealership was so helpful and understanding with my low bad credit and I was able to purchase a family car for my little family in that exact day. So I’m one happy customer and I More

by Anahquaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

After an ongoing problem with our Elantra that we were unable to get resolved Grannon Billingsley has listened and responded. Thank you sir!! I certainly have changed my opinion of this dealership and wou More

by elvislover1234
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peyton Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grannon Billingsley
May 10, 2021

Great job! Service department had us in on time for our tow hitch addition and had us out before the estimated time. Great service as always. More

by mdooley264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grannon Billingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lanteri
August 03, 2020

Not impressed with the service Dept at all. The female could use so customer service training. Follow up? Follow through? Know the services that are available vs charging a customer $15 to plug a tire on More

by BLAWNDEEAW
Recommend Dealer
No
Employees Worked With
Natalie Traut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grannon Billingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lanteri
August 27, 2019

Worst experience from service department Took car in for repair July 5. Had diagnostic test. Would be ready in two days. Called back needed something different. Waited another two days. Drove More

by LILLIANCECIL
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Lanteri
Sep 04, 2019 -

Billingsley Hyundai of Lawton responded

Thank you for taking the time to give us your opinion on your recent service. We regret that the repairs to the vehicle did not go as planned and unfortunately an engine with over 200,000 miles can be unpredictable. Our service team worked diligently to correct any defects while maintaining a low cost. We were able to get Hyundai's backing to replace the engine, at no part cost to you, and splitting the labor cost with us. After engine replacement, the vehicle was driven 66 miles without any issues and parked until it was able to be picked up. We are truly sorry you experienced issues on your trip home. I apologize on behalf of everyone here at Billingsley Hyundai. We are committed to use this experience as a way to improve.

July 28, 2018

Best Around Billingsley Hyundai has the most honest and reliable people around. Traci Cox goes above and beyond for us we always feel welcome even when it’s somet More

by Justin0518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Cox
October 17, 2017

Was in with my truck and Traci Cox was so friendly and help, I was in with my truck at the service department and was helped by Traci Cox . Definitely friendlyservice and would recommend to all my friends. More

by Nshaw72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Cox
July 01, 2015

Horrible These people are rude and a fraud. Service Is horrible, workers are rude, and most of all their repairs are half done jobs. Then I get blamed for thei More

by Kaylopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon and Naomi
1