Billingsley Hyundai has the most honest and reliable people around. Traci Cox goes above and beyond for us we always feel welcome even when it’s something so small she is always there to help. I definitely recommend the Hyundai services team ask for Traci and you will not be disappointed.
These people are rude and a fraud. Service Is horrible, workers are rude, and most of all their repairs are half done jobs. Then I get blamed for their mistakes. I've heard so many bad things about this place... But never had I ever thought a dealership would try so hard to put out a bad name. If you want some advice.. Take your money and business elsewhere. Meaning, for cars and for service.
"Recently I purchased a Hyundai Sonata from a smaller..."
Recently I purchased a Hyundai Sonata from a smaller dealership. I brought this vehicle in to your dealership because I wanted to have it serviced by an 'Authorized' Hyundai dealership.
I had already dressed my concerns with 1) the sound system with a tape stuck in it; 2) my vehicle has over 150k miles.
The only response I received from your 'service department' was - 1) For us to fix it we would just change it out with a new one. But we don't open them up and take it out.
Never did your service personnel ask If I wanted this service performed, even after considerable inquiry. Never did your personnel ask if I wanted to schedule other maintenance for my vehicle.
I can only hope that other 'Hyundai' dealerships do not give the same consideration to their customers that your dealership did to me. This 'treatment' would give me great concern in ever purchasing a vehicle from you or even another Hyundai vehicle.
Upon trying to send these comments to the dealers website it would not take them. It continually asked for an email or phone number after I entered them.