Billion Kia

Sold me a F 150 with a horrible oil leak that is costing me 2000 dollars to fix. They had to have known about it because they do a pre sale inspection. They also tried to undervalue my trade by putting it i me 2000 dollars to fix. They had to have known about it because they do a pre sale inspection. They also tried to undervalue my trade by putting it in as a 2 wheel drive when it's a 4 wheel drive. Not good people working there. More

Jerid, Rico, and Mike at Billion Kia service department are nothing but AMAZING. My transmission went out at a very bad time during my travels, and I had it towed to the Kia shop in Rapid City, SD. The m are nothing but AMAZING. My transmission went out at a very bad time during my travels, and I had it towed to the Kia shop in Rapid City, SD. The manager warned me that it could be a month or more for a new transmission to come in from the main Kia hub. I don't know what he did, but he worked miracles!!! My transmission was shipped in, replaced, AND an oil change and new tires, all in ONE week's time!!! I can't say enough positive things about how Jerid, Rico, Mike, and Jerid's entire team go above and beyond for their customers. I will recommend this place as long as those 3 are there!! More

Amazing experience. Awesome and friendly, answered all questions I had and the process was very fast. The Kia Sorento I bought is absolutely wonderful and well priced. The only issue is that one of the ke questions I had and the process was very fast. The Kia Sorento I bought is absolutely wonderful and well priced. The only issue is that one of the key fobs it came with does not work. More

One of the absolute worst dealerships in Rapid City. They sold me a lemon that started falling apart within days of getting it home. It had no spare tire, and when I tried to get one from them, the hoops I h sold me a lemon that started falling apart within days of getting it home. It had no spare tire, and when I tried to get one from them, the hoops I had to jump through were exhausting. It's been a month and they still haven't gotten me the spare or the inflation kit the car was supposed to come with. They can boast that they have some of the most dishonest salesman in the area. My wife was the one who bought the vehicle, and their salesman's are coming. She got charged high Blue book for a vehicle in incredibly poor repair. The seats had cigarette burns and knife cuts on them, and the vehicle was dented and rusted. If you do visit this location, do not speak to John Lipp. He's awful. Without a doubt some of the worst customer service I've ever gotten. More

High standard of service We have been taking our 2013 KIA Optima to Billion Auto in Rapid City for regular maintenance since we bought it there in 2014. We always receive cour We have been taking our 2013 KIA Optima to Billion Auto in Rapid City for regular maintenance since we bought it there in 2014. We always receive courteous, prompt, professional service. We are updated frequently during the service and/or issues for the car such as replacing a filter, etc. Kenneth Starkey-Ferna was the latest service advisor. I noticed once this visit that he was so absorbed in reading the service sheet for me, he clipped a corner going back to his desk--that is dedication! More