Bob Ferrando Ford - Service Center

recall repair went quickly and efficiently The recall went fine. I am disappointed to have been sold a car with a faulty transmission which Ford has no intention of correcting. I went with Ford The recall went fine. I am disappointed to have been sold a car with a faulty transmission which Ford has no intention of correcting. I went with Ford after GM took bailout money. I want to stay American so I will likely go back to Chevrolet. During the latest TCM replacement I was told my warrantee was extended to 150k miles. I wasn't told there were limitations. Sad. More

Recall and oil change Awesome staff friendly welcoming efficient service staff great checkout girl always very nice We have been doing business there for thirty years alw Awesome staff friendly welcoming efficient service staff great checkout girl always very nice We have been doing business there for thirty years always the same More

Fast & polite & understanding Took my Trk into ferrando ford sat. Water pump went bad, they said it would be fixed asap, plus they also got me a loner vehicle. Greatly appreciate t Took my Trk into ferrando ford sat. Water pump went bad, they said it would be fixed asap, plus they also got me a loner vehicle. Greatly appreciate there work., and special thanks to Todd Kroh More

Always competent friendly service, Always professional, knowledgeable and competent staff. I've been a customer for many years and I always recommend Bob Ferrando Ford World to family a Always professional, knowledgeable and competent staff. I've been a customer for many years and I always recommend Bob Ferrando Ford World to family and friends. I bought my car from Todd and he was great, friendly competant and I would buy a car from him in the future. Sometimes car salesmen are creepy and they tend to treat female car buyers as if they know what is best for us, I had a salesman tell me that I should buy a car based on the fact that there, "was a place for my purse." I waled away from that dealership and I would never go back. More

Service Good service, friendly customer service Did not have to wait long for car to ge serviced Really Happy they offered to wash my car afterwards Good service, friendly customer service Did not have to wait long for car to ge serviced Really Happy they offered to wash my car afterwards More

New Tiire Had a new tire and wheel well put on my old tire was in the trunk that had blown it would have been nice to know what a mess there was in my trunk t Had a new tire and wheel well put on my old tire was in the trunk that had blown it would have been nice to know what a mess there was in my trunk they could of taken a minute and vacuumed it in happened to open my trunk to see a mess that I have to clean up the was not happy More

Always satisfied Guys usually do all the work I need iand in a timely manner. The communication between the service techs is on the spot. and I can depend on quality w Guys usually do all the work I need iand in a timely manner. The communication between the service techs is on the spot. and I can depend on quality work with my safety in mind. More

The service department again went out of its way to please I needed an inspection and oil change. But they also did a multipoint inspection on other systems and rotated tires. And then they went out their way I needed an inspection and oil change. But they also did a multipoint inspection on other systems and rotated tires. And then they went out their way to rub out and polish and use touch up paint to remove the scrape on my truck's side panel which I caused a day earlier by taking a turn too sharp at Mason farms. They really removed a burden I caused myself and saved me a $500 insurance deductible charge if I had gone to a local paint shop. Thank you all. More

Friendly, kind, helpful We have always had a good experience at Bob Ferrando Ford. Service is excellent! From the person who answers the phone to the counter people, technic We have always had a good experience at Bob Ferrando Ford. Service is excellent! From the person who answers the phone to the counter people, technicians and checkout they are friendly, helpful, kind, and respectful. You don't find that everywhere. More

Standard oil change and tire rotation As always, Arlin was very accommodating with my appointment. His service technicians were excellent and delivery was on time. I would refer my friends As always, Arlin was very accommodating with my appointment. His service technicians were excellent and delivery was on time. I would refer my friends to ferrando's anytime they need automotive service. More