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76 Reviews of Bob Hook Chevrolet - Service Center
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May 19, 2017
great service department I have had my car serviced at bob hook Chevrolet on bardstown road since I have had my car. the service department has always been very courteous and I have had my car serviced at bob hook Chevrolet on bardstown road since I have had my car. the service department has always been very courteous and very professional. tim sanders was my service advisor on my last trip in, and he showed the same high standard of service that I have received each time that I have been there. the cashier, Carla, was also so nice and helpful. I am totally spoiled. More
by birdie
Employees Worked With
Carla Neuner, Tim Sanders
Helpful May 13, 2017
Service Department I have always been very pleased with the service I receive from Bob Hook. I have been a customer at Bob Hook since 1982. B.A.M. I have always been very pleased with the service I receive from Bob Hook. I have been a customer at Bob Hook since 1982. B.A.M. More
by B A M
Employees Worked With
Kris Hurt
April 17, 2017
Needed services done on my vehicle Family has bought from Bob Hook for over 30 years, the staff goes above and beyond to ensure that you and your vehicle are taken care of. I had a proc Family has bought from Bob Hook for over 30 years, the staff goes above and beyond to ensure that you and your vehicle are taken care of. I had a procedure all question about my windo switch and John in service explained it very throughly to me and now I know how to trouble shoot it myself. I've said it once and I'll say it again. If you want a genuine Chevy experience, pleasant staff and no pressure go to Bob Hook and no where else. More
by Kevin Hemmelgarn
Employees Worked With
December 12, 2016
Throttle Body and Seal Ryan was very helpful and efficient and make a follow up call after the work was complete to ensure we were satisfied. I would recommend anyone to wo Ryan was very helpful and efficient and make a follow up call after the work was complete to ensure we were satisfied. I would recommend anyone to work with Ryan! More
by ccallos
Employees Worked With
Ryan Daring
December 02, 2016
Pleasure to work with Called on these guys for some repairs and Ryan and the service team got the job done for me. A very friendly and positive experience. Called on these guys for some repairs and Ryan and the service team got the job done for me. A very friendly and positive experience. More
by JStill
Employees Worked With
Ryan Daring
December 02, 2016
Great service I would recommend anyone getting service from this dealer. Excellence and great performance, I'm satisfied with the work done to my vehicle and the tr I would recommend anyone getting service from this dealer. Excellence and great performance, I'm satisfied with the work done to my vehicle and the treatment from the service representatives. More
by Miguelmachado73
Employees Worked With
Ryan Daring
December 02, 2016
Above and Beyond Want to thank Ryan Daring for staying after hours a bit as I was running a tad late to pick up my car. He could have easily left as he had every right Want to thank Ryan Daring for staying after hours a bit as I was running a tad late to pick up my car. He could have easily left as he had every right to do since they was technically closed but he stay and I got my car back no issues no problems. Truly grateful and inviting. You are a Scholar and a Gentleman sir! More
by dramsey13
Employees Worked With
Ryan Daring
November 30, 2016
Excellent Service The City of Douglass Hills public works truck needed major repairs. Ryan helped us get it back in record time. Since it was our only working vehicle, The City of Douglass Hills public works truck needed major repairs. Ryan helped us get it back in record time. Since it was our only working vehicle, they knew the importance of our truck being fixed. We bought our vehicle here, and have had nothing but excellent service since. Thanks. More
by Bonnie Jung
Employees Worked With
Ryan Daring
November 29, 2016
Dangerous This service center tried to make too much extra money on my safety behalf. They left 3 bolts loose in purpose and told me I but needed a sway bar and This service center tried to make too much extra money on my safety behalf. They left 3 bolts loose in purpose and told me I but needed a sway bar and control arm. Wanted to charge me over $800, I paid a guy that was honest, $40 to tighten the bills that could have caused me to have a fatal wreck that may have killed me and/or my family. I will not recommend this place. More
by Not your friend
November 21, 2016
New Truck TLC I purchased a new truck from Bob Hook back in August. I have had the truck in a few times for some exterior upgrades and a couple of minor maintenance I purchased a new truck from Bob Hook back in August. I have had the truck in a few times for some exterior upgrades and a couple of minor maintenance issues that have come up. Ryan Daring has been my point of contact all along with setting up appointments and has been nothing short of fantastic! He always responds in short order to my messages and has made sure that things were right and that I was satisfied. I am new to the Bob Hook family, but so far they have not let me down in the sales or maintenance department. If you are in the market for a new GM car or truck these guys will not let you down! More
by Chevy Trucks
Employees Worked With
Ryan Daring
