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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.3
268 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 268 reviews

June 06, 2023

Great customer service. Jordan is attentive and focused on making sure the customer is satisfied. More

by Gladiator62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Stull
Jun 09, 2023 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your kind words for our staff, we appreciate it!

June 06, 2023

Great service. Quicker than expected. Above and beyond. Ten out of ten all around for me. More

by jtalmon24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 09, 2023 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for being our customer, we appreciate your kind words!

June 05, 2023

I came here and was told my car would nt be done until fur days were passed byt it was actually done in on solid day More

by RJPB317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Stull and Matt Davis
Jun 09, 2023 -

Bob Howard Chrysler Dodge Jeep responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 05, 2023

I initially was told nothing could be done until Monday. ..but everything was completed in one da...many thanks More

by RJPB317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Stull and Matt Davis
Jun 08, 2023 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 02, 2023

Service handled courteously and promptly. Recommended services were explained, with pictures where appropriate, and costs stated. More

by 1stownley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Jun 08, 2023 -

Bob Howard Chrysler Dodge Jeep responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 13, 2022

The quality of service was excellent. Clayton was puctual, professional and eager to keep me posted on the progress of the repairs. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Brooks
Dec 13, 2022 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

December 02, 2022

Had my Jeep Wrangler serviced this morning. I was the only one waiting in the waiting area. It took over 2 hours just to change the oil and a tire rotation. They also didn’t do a 5 tire rotatio More

by Norvak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tharyn Pierce
Dec 06, 2022 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Tony Garcia our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@BobHowardAuto.com

November 03, 2022

Tech Joseph Morache only took a half hour of labor ($61) to remove three lug nuts. If that kind of customer service isn't enough to prevent me from buying from this dealer, or manufacturer again, I don't kn More

by Josh Girdner
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Morache, Nicole Notz
Nov 07, 2022 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Tone Garcia our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@BobHowardAuto.com

August 23, 2022

Do not buy at this dealer ! They are fake advertising there car price and jam in fees not tops to you when comes down to sale they price there car low to get you in door then th More

by Mbunivers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Rosales and manager
Aug 29, 2022 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Stephen or Meng one of our pre-owned managers will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@bobhowardauto.com

June 01, 2022

Purchased a used pickup at bob Howard. Overall experience was just okay, but we got it done. Paperwork was delivered to me to be signed, and pickup was delivered to my house after. So More

by manderson4x4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nope
Jun 09, 2022 -

Bob Howard Chrysler Dodge Jeep responded

Thank You for taking time to leave a review. Vaughn our F&I Director reached out to you after we received your email and let you know that the paperwork was mailed to your house on 05-18. We have reached out to previous owner to let them know. We do apologize you have had issues. If there is anything else we can do please reach out to Vaughn at vwillis@BobHowardAuto.com.

Jul 13, 2022 -

manderson4x4 responded

UPDATE...... moving onto month 3 with zero solutions to anything. Nobody answers when we call, no calls for updates, nothing. Only time we hear anything is if we send an email, then we may possibly get a call back which results in empty promises. No title, still can't insure the vehicle. I've bought many vehicles and this was BY FAR the worst experience I've ever had

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