
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Right on schedule Even though I arrived a little early for my appointment, I was taken right in. My car was serviced in the timeframe and for the cost I was quoted. No Even though I arrived a little early for my appointment, I was taken right in. My car was serviced in the timeframe and for the cost I was quoted. No surprises. Great service!! More
2018 Silverado Great group. They took care of my issues very quickly. I'll be back for future work. I highly recommend them. Best dealership I've ever been to. Great group. They took care of my issues very quickly. I'll be back for future work. I highly recommend them. Best dealership I've ever been to. More
Great people.....good price Dealing with Frank was a pleasure....honest and fair....Chevy is a product that is high quality for the price. I have had previous experience with thi Dealing with Frank was a pleasure....honest and fair....Chevy is a product that is high quality for the price. I have had previous experience with this dealership and feel like I've always been treated well.. More
Great Job Tyler France did a great job. Great customer service skills and focused on what I wanted for my next lease. Delivery could have been a little smoother Tyler France did a great job. Great customer service skills and focused on what I wanted for my next lease. Delivery could have been a little smoother. More
Excellent service Went in looking for a specific truck for a certain price or less and got exactly what I wanted plus a lot of extras for the price I was looking for. G Went in looking for a specific truck for a certain price or less and got exactly what I wanted plus a lot of extras for the price I was looking for. Got a fair price for a trade in as well. Salesman, Nate, was friendly and professional. Showed me exactly what I was looking and took care of everything I needed. More
Service of Excellence Came in for an oil change, tire rotation and Inspection was informed that I was car #18 and that it might be about 2.5 hours. Service Rep offered to g Came in for an oil change, tire rotation and Inspection was informed that I was car #18 and that it might be about 2.5 hours. Service Rep offered to gave me shuttled home. I was always to embarrassed to be shuttled so I would sit and wait but this day I had a lot yo do so in the best inter of time Bruce shuttled me to the mall. Two hours later I received a call that my car was fine and Driver was on his way to get me. Phone then rings again a second later and it was Bruce the driver telling me he had another drop off before picking me up, stayed he would be about a half hour, 25 minutes later calls to say he is pulling into mall parking lot. He offered to help me with all of the Christmas packages that I purchased. Still great service with the oil change but the personal one on one service from Bruce was AMAZING. He was very friendly, personable, respectful and an all around great guy. He definitely put the customer first. More
Nys inspection Made appt for inspection online- arrived on time & was promptly greeted- was informed vehicle was ready in 30 min- very satisfied! Thank you! That’s i Made appt for inspection online- arrived on time & was promptly greeted- was informed vehicle was ready in 30 min- very satisfied! Thank you! That’s it More
Pre sales meeting with sales person and finance Wow. Just wow. I was worried about my credit and going into a dealership and wasting their time asking questions and looking at a bunch of different c Wow. Just wow. I was worried about my credit and going into a dealership and wasting their time asking questions and looking at a bunch of different cars. Anne L and John B from fiance were the best. I shopped asked way to many questions. Ran many different cars and numbers and I can’t believe they put up with me. Just wonderful inside and out. Great people and employees to deal with. More
New purchase Easy to deal with , friendly courteous staff . Easy to deal with , friendly courteous staff. Five stars Easy to deal with , friendly courteous staff. Easy to deal with , friendly courteous staff . Easy to deal with , friendly courteous staff. Five stars Easy to deal with , friendly courteous staff. Five stars. Three more. Done! More
Great Service Ray did an amazing job finding exactly what I wanted in my price range. Beat the other dealerships I've visited by a long shot. Thank you! Ray did an amazing job finding exactly what I wanted in my price range. Beat the other dealerships I've visited by a long shot. Thank you! More