Bob Maxey Ford of Howell
Howell, MI
397 Reviews of Bob Maxey Ford of Howell
I am very happy with my Ford Explorer. I was not happy at all with the way I was treated by the used car manager. I was pressured by him to take delivery of the car in one day or he was mo I was not happy at all with the way I was treated by the used car manager. I was pressured by him to take delivery of the car in one day or he was moving to the next buyer that was interested in it. I looked at the car on a Monday and was not able to drive it because it had not gone through inspection yet. I still put a $500.00 deposit on the car. I came back to Bob Maxey as soon as the New Car salesman I was working with called me on Tuesday morning, after it came out of service. I drove the car and decided I would purchase it. At that point I told Will I may not be able to get the car until Wednesday since I had to go back to work and try to get all the paperwork in order, insurance, loan from my CU, and a ride back to the dealer to pick it up. That's when I was told "the used car manager would sell the car if I didn't take delivery of it by the end of that day" Tuesday. I still made the purchase. I did tell the finance guy in used cars that I was not happy with the way I was treated by the used car manager and was given excuses. I knew Will in New Cars and worked with him before, and a friend told me Will was a good guy to work with. I would never purchase a used car from Bob Maxey Used Cars, I would work with New Cars again. Also, I told the New Car Manager what was happening, and he did tell me if I could not make everything happen on Tuesday, the car would be there waiting for me on Wednesday or Thursday. More
Scott Maxey is the best salesman I've worked with and I highly highly recommend him. He was calm, respectful, quick to reply to all my messages and emails and has worked with me to make sure I was happy w highly highly recommend him. He was calm, respectful, quick to reply to all my messages and emails and has worked with me to make sure I was happy with the purchase. There was never any pressure and he was a pleasure to speak with. More
My sales person Josh, has done an “excellent plus “ job in handling any of my visits with him re: my 2022 Escape. Will return to him again, in handling any of my visits with him re: my 2022 Escape. Will return to him again, More
Working with Will Andrews went well. Will has good people skills and is a good listener when it comes to people's needs and keeps it simple. I appreciate the effort he gave to make it co Will has good people skills and is a good listener when it comes to people's needs and keeps it simple. I appreciate the effort he gave to make it convenient for me to understand what to do to move forward with my car and I appreciate his flexibility working with my schedule. Thanks so much! More
Have been a customer here for a few years. Buying my 2nd used Truck here today! They are a great team! Scott and Steve Azar and the rest of the sales team are super friendly and knowledgeable! Buying my 2nd used Truck here today! They are a great team! Scott and Steve Azar and the rest of the sales team are super friendly and knowledgeable! Thanks for your help everyone!! More