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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
November 25, 2019
Timely and professional. I needed a new clock spring and some recall work performed. Since we were traveling they also performed a routine oil change along with tire rotation. I needed a new clock spring and some recall work performed. Since we were traveling they also performed a routine oil change along with tire rotation. The car wash was a sweet finish. Thanks Dan, now we're on the road again. More
by ANNIEWOOTERS
Verified CustomerEmployees Worked With
Dan Prange
Helpful November 22, 2019
My car They took my car in just as soon as I got there and keep me informed what was going on. It was bad out so give me a card to come back later to get the They took my car in just as soon as I got there and keep me informed what was going on. It was bad out so give me a card to come back later to get the car washed. More
by LINDA D williams
Employees Worked With
Joey Culbertson
November 22, 2019
Awesome service department Chris has always been very helpful and patient with my wife and I and servicing our XC90. We've had nothing but bad experiences at Phil Long and Perki Chris has always been very helpful and patient with my wife and I and servicing our XC90. We've had nothing but bad experiences at Phil Long and Perkins and it's nice knowing we don't have to worry if it's the Volvo needing serviced. More
by RDILLON33
Employees Worked With
Chris Sherban
November 22, 2019
Dan the Man Our service rep dan was phenomenal. Made the experience a breeze. Gave a realistic timeline ensuring we were always in the know and have very helpful Our service rep dan was phenomenal. Made the experience a breeze. Gave a realistic timeline ensuring we were always in the know and have very helpful advice for the service. More
by CONCANnon.JJ
Employees Worked With
Dan Prange
November 22, 2019
Amazing The staff is always very friendly and takes good care of their customers. I always get amazing service when I wait or I drop off. The staff is always very friendly and takes good care of their customers. I always get amazing service when I wait or I drop off. More
by Zuriea ann
Employees Worked With
Marc Skinner
November 22, 2019
Exceptional Service, Recall and Updates visit Came in for the VW Atlas 30k service, some recalls and other issues. One of our issues will need a longer visit to repair, where a loaner car will be Came in for the VW Atlas 30k service, some recalls and other issues. One of our issues will need a longer visit to repair, where a loaner car will be provided during that time, and that will be scheduled accordingly. All other items completed to our satisfaction, and the inside of our vehicle was even vacuumed... Excellent! For transportation services, An Uber was used to take me to work after the vehicle drop-off, and again to pick me up when the vehicle was ready, which is a nice personal tailored service approach in my book (no spending excess time in a shuttle). More
by VWs-R-Us
Employees Worked With
Marc Skinner
November 21, 2019
Excellent From the minute I called the dealership front receptionist and connected with the sales manger Jay. Everything was amazing . As my daughter and I walk From the minute I called the dealership front receptionist and connected with the sales manger Jay. Everything was amazing . As my daughter and I walked in the the dealership I was welcomed very nicely. I was then introduced to the sales consultant Michael who was very helpful in making the buying experience a very easy and nice experience. I was the taken into the finance office were Tad handled my final paperwork. He was very good at explaining each and every option . More
by bbvigil
November 21, 2019
Service was awesome I recently purchased a new vehicle from Bob Penkhus and they made the process easy and seamless. I really appreciated all their help and they made my I recently purchased a new vehicle from Bob Penkhus and they made the process easy and seamless. I really appreciated all their help and they made my experience an awesome one! More
by HRBUTLER2
Employees Worked With
J.R. Cihura, Sami Itani
November 21, 2019
Great service Chris always meets our expectations! He deserves recognition for his hard work and customer service! We will always go to him for all of our Volvo (2 Chris always meets our expectations! He deserves recognition for his hard work and customer service! We will always go to him for all of our Volvo (2 owned) More
by Kitten
Employees Worked With
Chris Sherban
November 21, 2019
New key setup Great experience here. Everyone was friendly and very attentive as if I was having a lot of major work done, but when it was just a new key. Hopefully Great experience here. Everyone was friendly and very attentive as if I was having a lot of major work done, but when it was just a new key. Hopefully I'm a long time from needing any serious service on my car, but I'll be heading there if it happens. More
by ctturne
Employees Worked With
Marc Skinner
