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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
October 17, 2019
Used car purchase Everyone did a great job. Mike was thorough in his knowledge of used cars and made me feel comfortable purchasing a new to me car. Everyone did a great job. Mike was thorough in his knowledge of used cars and made me feel comfortable purchasing a new to me car. More
by MELPROTZMANN
Verified Customer
Helpful October 17, 2019
They helped me purchased my first car They were able to help me purchase my first car with ease. They did their best to address my concerns over the vehicle I was interested in. They gave They were able to help me purchase my first car with ease. They did their best to address my concerns over the vehicle I was interested in. They gave me a very good deal on my vehicle in the end. Everyone was friendly and talked to you like a person and not like a sale. More
by TYSANDO14
Employees Worked With
J.R. Cihura, Megan Jung, Sami Itani
October 16, 2019
Long wait 2.5 hours for oil change and wipers, nice folks, pleasant lounge, good coffee, no unneeded repairs, I would have gone home had I known how long the wa 2.5 hours for oil change and wipers, nice folks, pleasant lounge, good coffee, no unneeded repairs, I would have gone home had I known how long the wait would be. More
by GMSTATON
Employees Worked With
Dan Prange, Haleigh Vance
October 16, 2019
Saturday service excellence Contacted Penkus VW’s Dan Prange on a Saturday and he helped me out with an issue I had with wheel lugs for my VW in a timely and courteous manner. Contacted Penkus VW’s Dan Prange on a Saturday and he helped me out with an issue I had with wheel lugs for my VW in a timely and courteous manner. More
by BRI.REEDER1
Employees Worked With
Dan Prange
October 16, 2019
Amazing Something underneath my car had popped off and was dragging on the road. I tried to call the Penkus auto center at woodmen and powers and they were "t Something underneath my car had popped off and was dragging on the road. I tried to call the Penkus auto center at woodmen and powers and they were "too full" to fix my car. So I called these guys instead and spoke with Joey. He told me I could come in at any time, and offered a few other things that the vehicle needed also (which was accurate for the miles I was at.) Absolutely amazing customer service. I will definitely be coming back! More
by BRIANA.PC.98
Employees Worked With
Joey Culbertson
October 15, 2019
Easy Transaction Negotiations on price and terms was easy, finance was fast, and we were out on our way home in our new car relatively quick. We’re happy customers! Negotiations on price and terms was easy, finance was fast, and we were out on our way home in our new car relatively quick. We’re happy customers! More
by New VDub driver!
Employees Worked With
J.R. Cihura, Megan Jung, Kyle Perry
October 15, 2019
Easy Process Was able to complete a lot of information online which is very helpful, got to dealership already had a folder and paperwork ready. Took a couple hou Was able to complete a lot of information online which is very helpful, got to dealership already had a folder and paperwork ready. Took a couple hours then but still easy process and our sales guy was awesome. More
by Nurse Nae
Employees Worked With
William Chavez, Keith Syling
October 15, 2019
As agreed, clear communication They took care of my vehicle timely and inside the price we discussed up front. I learned more about how to manage some things myself, very helpful. They took care of my vehicle timely and inside the price we discussed up front. I learned more about how to manage some things myself, very helpful. More
by im
Employees Worked With
Marc Skinner
October 15, 2019
Great service it Was easy to get my car into the Service department for basic service . Joey is great to work with and Very knowledgeable. he made sure everything it Was easy to get my car into the Service department for basic service . Joey is great to work with and Very knowledgeable. he made sure everything was greatly communicated through my whole service. More
by ambercarmela
Employees Worked With
Joey Culbertson
October 15, 2019
Pretty Good Knowledgeable service advisors with attention to detail. I had a check engine light come on and it was diagnosed as simply a check engine light, noth Knowledgeable service advisors with attention to detail. I had a check engine light come on and it was diagnosed as simply a check engine light, nothing more. Unfortunately the light came back on today, one day after my service visit. Guess I’ll be going back!! More
by Whodathunkit
Employees Worked With
Fabian Vigil
