Bob Penkhus Volvo Mazda Volkswagen

Hats off, hands down! Randi did a phenomenal job. It was a really easy purchase experience. She exceeded my expectations and made me completely comfortable in what has, in Randi did a phenomenal job. It was a really easy purchase experience. She exceeded my expectations and made me completely comfortable in what has, in the past, been a seemingly nervous/stressful experience. It was the first ever I had a easygoing, еven enjoyable time buying a car! She’s a sweetheart; understanding, honest, intelligent, and efficient! More

A winning team I had the pleasure of working with Randi on the purchase of an Atlas and my new R-Line Jetta. The combination of an agent like Randi and a finance sub I had the pleasure of working with Randi on the purchase of an Atlas and my new R-Line Jetta. The combination of an agent like Randi and a finance subject matter expert like Tadd makes buying a car an enjoyable, exciting, and stress free experience! More

Took 4.5hrs because they were totally un organized No parts available there for a simple oil change and filter change. They knew what kind of vehicle I have and why I was coming No parts available there for a simple oil change and filter change. They knew what kind of vehicle I have and why I was coming More

Got me in my dream car! When most dealerships say "Military Friendly", etc. they do it as a ploy to get you to go in, waste your time and just want your money. Well Chris Pfe When most dealerships say "Military Friendly", etc. they do it as a ploy to get you to go in, waste your time and just want your money. Well Chris Pfeuffer and Megan Jung were not that way and did not blow smoke up our xxx! Larry H. Miller Toyota is a joke and took advantage of us, Bob Penkhus Volvo Volkswagen Mazda did not. Megan and Chris made our dream car a reality, worked a deal, took a hit to make it happen, didn't lie and wine and dine is like others in the CS area. If it were not for Chris and Megan we would still be in a piece of crap from Larry H. Miller if not for their professionalism, dedication, and true honest to God compassion for service members and their family. I can not say enough amazing stuff about them and would recommend to anyone working with those two before anyone else...period. More

Awful Satisfaction They do not keep me informed of any service needs of my vehicle. Have been called to pick it up and service was not completed. They do not keep me informed of any service needs of my vehicle. Have been called to pick it up and service was not completed. More

Service was excellent Fabian and crew were great. I was in and out quickly just as scheduled. I would highly recommend him and the service team that worked on my car. Fabian and crew were great. I was in and out quickly just as scheduled. I would highly recommend him and the service team that worked on my car. More

Chris was very helpful He asked me to stop by to figure out what part we need, ordered the part and got me on a few days later with a loaner car. Totally satisfied. He asked me to stop by to figure out what part we need, ordered the part and got me on a few days later with a loaner car. Totally satisfied. More

Well pleased The people at BP Volvo are always very friendly, well-organized and prepared for my scheduled maintenance. I drop my car off knowing that I left it in The people at BP Volvo are always very friendly, well-organized and prepared for my scheduled maintenance. I drop my car off knowing that I left it in "good hands". Their new "courtesy car" service (Uber) is a PLUS! It saved me so much time (over taking the shuttle) with getting back to work after dropping off my vehicle. More

Professional, Courteous and Knowledgeable Chris, the Service Consultant listened to my concerns about my 20 years old Volvo not running as normal. He was able to address each of my each conce Chris, the Service Consultant listened to my concerns about my 20 years old Volvo not running as normal. He was able to address each of my each concern and what steps were needed to resolve the problems. During the process he kept me informed and provided updates. I appreciate him taking the time to explain the billing and what was repaired. I will definitely come in for future services. My thanks, Mr. Immormino, the Certified Technician who was able to provide answers to additional questions I had when picking-up my car. More

Everyone one there was great. Everyone there was great. Our sales consultant was awesome. Took his time with us. Took us for a nice test drive and answered all our questions. Tha Everyone there was great. Our sales consultant was awesome. Took his time with us. Took us for a nice test drive and answered all our questions. Thank you Mr Christopher Pfeuffer. (I will be back for another VW ! ) More