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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
October 02, 2023
Entire staff were very welcoming and did their best to make my visit pleasant and stress free. Service Manager Andrew went above and beyond in his efforts to resolve my vehicle’s cruise control issue. make my visit pleasant and stress free. Service Manager Andrew went above and beyond in his efforts to resolve my vehicle’s cruise control issue. More
by Annette
Verified Customer
Helpful October 02, 2023
Just moved here from out of state and needed my 30,000 service done. I’ve only have my car serviced at Mitsubishi dealers so of course when I looked it up, this one was close to my house. My first impress service done. I’ve only have my car serviced at Mitsubishi dealers so of course when I looked it up, this one was close to my house. My first impression was okay, it seemed like since they are remodeling and doing it at VW it was unorganized and I felt a little skeptical leaving my car there but I decided to do it anyway because I needed the service done and didn’t know where another location was. They did my service, I picked up my car and ever since then it smells like grease in my car when my vents are blowing. I called and they had me bring my car back, they had it again for a day. They said they just needed to clean up because stuff must have spilled when they did my service. They said it was clean, well it still smells so bad. I’m so annoyed because my car didn’t smell at all before. I can’t keep taking my car there to be dropped off for an entire day. Now I just have to push the button to circulate air in the car instead of bringing air in from the outside. I’m unsure if I even want to call again to have them try to clean it or figure out why it smells so bad because again I can’t just keep dropping my car off for a whole day and arrange rides around. I’m super annoyed about it. I won’t take my car here for future services. More
by Michelle
Employees Worked With
Service department
October 02, 2023
Everything went along well and it was always on time. Aaron has been friendly and great to work with Aaron has been friendly and great to work with More
by ROBERTSH
Employees Worked With
September 30, 2023
Danielle is really great, I came back to Bob Penkhus just because of Danielle! because she was so knowledgeable and helpful the first time I came in. Thank you Danielle and service staff! because of Danielle! because she was so knowledgeable and helpful the first time I came in. Thank you Danielle and service staff! More
by ajderby00
Employees Worked With
September 30, 2023
This Volvo dealership and the folks working here greet you with a smile, are kind, friendly, and most of all dedicated to make sure your vehicle is safe no matter what. Thank you!! you with a smile, are kind, friendly, and most of all dedicated to make sure your vehicle is safe no matter what. Thank you!! More
by Jewelsmile4u@yahoo.com
Employees Worked With
September 30, 2023
My repair proceeded in an organized and efficient manner, no surprises. The waiting area was clean and well stocked. Overall a very satisfactory experience. no surprises. The waiting area was clean and well stocked. Overall a very satisfactory experience. More
by P944CAB
Employees Worked With
September 28, 2023
Torrell was friendly and professional from the start. He made us feel at home and answered all of our questions. During the buying experience he stayed in close contact the entire time. We felt like he w He made us feel at home and answered all of our questions. During the buying experience he stayed in close contact the entire time. We felt like he was making a diligent effort to get us everything we asked for. We couldn’t be happier with our purchase. Torrell went above and beyond. Thank you! More
by Amalia
September 27, 2023
Wasted my time. Brought car in with error lights on the dash, after 3 hours the tech had no rationale for them and wanted me to bring it back for them to have all da Brought car in with error lights on the dash, after 3 hours the tech had no rationale for them and wanted me to bring it back for them to have all day. Took the car elsewhere and the problem was 2 blown fuses. Unbelievable that in 2.5 hours of diagnostic time you couldn't find a blown fuse. More
by kaneaap
Employees Worked With
Lori Stone
