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Bob Rohrman Schaumburg Kia

Schaumburg, IL

4.4
2,792 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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1100 E Golf Rd

Schaumburg, IL

60173

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Showing 2,792 reviews

February 14, 2023

Took alittle longer than I would like and forgot the carwash.Other than that, it was fine More

by mapellman7927
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for sharing this feedback. We apologize for the delay with your car wash, and your patience is appreciated. The Bob Rohrman Schaumburg Kia team looks forward to earning your five stars next time. See you then!

Feb 15, 2023 -

mapellman7927 responded

There was no delay with the car wash because i never received one, they just forgot about it and the work took 40 mins longer than originally promised. Overall i was fine with the work.

Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

I am glad to hear that, overall, you were satisfied with the work. I do apologize that it took longer than expected to complete and for the mix-up here with not providing a car wash. I appreciate this feedback and look forward to assisting you next time. -Fil Principato - Service Manager - 847-380-9757

February 14, 2023

Good guys , high volume of work going on. Nice waiting area , good seats and charging areas More

by locuttis38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you very much for the 5-star review! Our team is always happy to help you out!

February 14, 2023

Always great service and great at keeping me informed! I truly appreciate the hard work and answering any questions I have. More

by Casey3bizub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Bob Rohrman Schaumburg Kia responded

Thanks for the 5-star review of Bob Rohrman Schaumburg Kia!

February 14, 2023

The dealership is dated and the dealership is small. The employees there though are excellent. Service Center is very good and I trust them with my vehicle. Overall, nothing but great experiences everyt More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We are glad to hear that you have had great experiences with our service team, Jordan. Thank you for this feedback.

February 14, 2023

Location great. Only want to test drive a Kia SUV and ended up buying a car. More

by DWEBER509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Longobardi, Scott Solomon
Feb 14, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for the 5-star review of Bob Rohrman Schaumburg Kia! We hope you enjoy the new ride!

February 13, 2023

Looked to be older building and outdated. The only place to sit is near the service and parts area unless you were dealing with a sales person in the cubical. Seems like I could have gotten a More

by JMIECZ.IL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
Feb 13, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 12, 2023

Overall poor service. Dealership did not carefully inspect car-didn’t notice that seller had switched the charging cord for EV from another car. Requested to charge full More

by KKRAUSEMD
Recommend Dealer
No
Employees Worked With
Ricky Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 12, 2023

Quick & efficient service. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. More

by BARILLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MarK Robles, Isaac Basurto, Aaliyah Ortiz, Brian Montes
Feb 12, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 11, 2023

The dealership is amazing! Nobody rush you. I highly Recommend Schaumburg Kia Great service! Great Staff! And. They follow up with you to make sure you have any questions More

by RENAZ57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Feb 11, 2023 -

Bob Rohrman Schaumburg Kia responded

We appreciate your business and your review! We strive to provide top-notch service to each and every customer and are thrilled to hear we did just that. Thanks from the Bob Rohrman Schaumburg Kia Team!

February 10, 2023

Very helpful and friendly. Service rep explained everything I needed done . Had car back to me in the time he told me and was cleaned. More

by CHIHAWKSFAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filippo Principato
Feb 10, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you so much for supporting Bob Rohrman Schaumburg Kia and we will see you next time! Let us know if you need anything down the line!

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