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Bob Rohrman Schaumburg Kia

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.4
2,792 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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1100 E Golf Rd

Schaumburg, IL

60173

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Showing 2,792 reviews

February 10, 2023

My daughter referred me to them. They have two Kia’s. My sales person in the finance department were wonderful no complaints. More

by LPRIAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
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Feb 10, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you so much for supporting Bob Rohrman Schaumburg Kia and we hope to see you again soon! Our team is always happy to help you out!

February 10, 2023

Cars great love the color and all the new features Kia connect will come back for 😃 More

by MCLERAN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daina Barthel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Heinze, Anthony Longobardi, Isaac Basurto
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Feb 12, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2023

always a great buying experience thanks you Ricky Perez and staff cant wait for the new Kia store to come :) More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Tremmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamarie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Stephansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Anderson, MarK Robles, Brian Montes
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Feb 09, 2023 -

Bob Rohrman Schaumburg Kia responded

Kristen, We are very happy to have provided you with such a positive experience! Ricky and our team sincerely value your business and look forward to your next visit.

February 09, 2023

They took too long with my car. They put the wrong wiper blade on the passenger side. I would never bring my car back. They also charge a 3.5% service fee if you charge your serv More

by SPIKETONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
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Feb 13, 2023 -

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 08, 2023

Michael was attentive, professional and knowledgable. He was very helpful from the get go and through the whole process. More

by RLENOCI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
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Feb 09, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for your confidence in Michael and our team! We appreciate your positive feedback here at Bob Rohrman Schaumburg Kia. Have a great rest of your day!

February 08, 2023

Mark was very knowledgeable and professional. He was attentive and kept me informed about the repair. Great customer service! More

by KELLBELL
Recommend Dealer
Yes
Employees Worked With
MarK Robles
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Feb 08, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for your confidence in Mark and our team! We appreciate your feedback here at Bob Rohrman Schaumburg Kia. Have a great rest of your day!

February 08, 2023

I appreciated the clear communication regarding necessary services as well as the accurate wait time given. I was satisfied with the quality of service and efficiency of visit. More

by makenaparker13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Parla
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Feb 08, 2023 -

Bob Rohrman Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2023

Stephen was informative, professional and answered all my questions and concerns. I was very satisfied with the service. More

by anne5974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tremmel
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Feb 09, 2023 -

Bob Rohrman Schaumburg Kia responded

Stephen and the entire Bob Rohrman Schaumburg Kia team are thrilled to see your glowing review, Anne! Thank you for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

February 07, 2023

Excellent service. .. but cramped waiting area for customers. Need to spruce up and enlarge like competitors. More

by CHIP1014C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve...service
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Feb 08, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 07, 2023

Steve provided great communication and details on the issues. He was very informative and pleasant to work with. More

by kari.v.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve but I do not recall his last name
Report | Print
Feb 07, 2023 -

Bob Rohrman Schaumburg Kia responded

It's great to hear that Steve took such great care of you! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. Safe travels ahead!

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