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Bob Rohrman Schaumburg Kia
Schaumburg, IL
2,792 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,792 reviews
February 03, 2023
Mark Robles is an incredible asset and he made my experience comfortable. He helped me understand my 11 year old car has a laundry list of needed repairs and helped me organize and map out how to ap experience comfortable. He helped me understand my 11 year old car has a laundry list of needed repairs and helped me organize and map out how to approach. Marks professionalism and the Incredible Repair Tech is why I come back. Thank you T.E.A.M!!! More
by AGUAS1119
Verified CustomerEmployees Worked With
Mark Robles & Repair Tech, MarK Robles
February 02, 2023
Had no problems with the service center. . they identified the problem and rectified it in a timely manner.. as I waited in the waiting room I was updated on the progress . they identified the problem and rectified it in a timely manner.. as I waited in the waiting room I was updated on the progress More
by Marigold
Employees Worked With
Christian
February 02, 2023
Marc was great to work with. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. More
by TODDBARINA
Employees Worked With
MarK Robles
February 01, 2023
The service was quick and easy. The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgea The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgeable he was and how easy he was to work with. Give the man a raise, he is probably underpaid. More
by adammpoznan
Employees Worked With
February 01, 2023
We have 2 issues that have not really been resolved. The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima has a smaller Forte engine (something we weren't told when buying). The car is under warranty and it felt like the Service team was overwhelmed with work and was avoiding dealing with the issues. More
by SHERIDANCLAN6
January 31, 2023
My service adviser was Mark. He is outstanding and delivers great customer service. I will only bring my car for service to Schaumburg Kia because of Mark. He is outstanding and delivers great customer service. I will only bring my car for service to Schaumburg Kia because of Mark. More
by noemail3
Employees Worked With
Mark Robles, MarK Robles
