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Bob Rohrman Schaumburg Kia

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.4
2,792 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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1100 E Golf Rd

Schaumburg, IL

60173

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Showing 2,792 reviews

February 15, 2023

Did an okay job, friendly and helpful but I had a coupon and showed when I first arrived but it wasn’t in the invoice. Didn’t get to see the invoice until after I paid. Way to be a scam artist. Also, did no More

by killamilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
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Feb 18, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 15, 2023

Nick salesperson. Finance person was also nice To deal with. I would recommend them to. More

by HITTMAN008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thanks for the five stars for Nick and the Bob Rohrman Schaumburg Kia team! We appreciate your business and support.

February 15, 2023

I always get in at my prearranged time, and everything is explained to me in detail. I am updated as to the progress on my vehicle, while I’m waiting too! Any question I ask is answered in a polite and profe More

by Duone Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen or Steve
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Our team is delighted to have your business, Duone! Thank you for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

February 15, 2023

They were friendly, helpful, I felt completely comfortable while speaking to several people at dealership during the process 🤙👍 More

by CHRHUGH6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Villa
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your wonderful experience with us! It is great to see that our team is going above and beyond to wow our valued guests like you!

February 15, 2023

Customer service is always good. People are friendly and helpful and take care of all of your needs. More

by TAMMYHANNS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Our team is always happy to help you out, Tammy! Thank you so much for supporting Bob Rohrman Schaumburg Kia and please let us know if you need anything down the line!

February 15, 2023

Very nice Kia service place. Workers are attentive to all of your needs.That why I'm driving to Schaumburg from my house on lake shore drive. More

by mikhail1221@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia and trusting us with the care and service of your vehicle. We are happy to hear how helpful the team has been. It makes our day to know that you drive all the way here to do business with us. Have a great day and we hope to see you again down the road!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm going to make further appointment for maintenance.like oil and filter change to my Kia seltos when mileage or time will come. Also other services required. Hope Isaac Hidder will not overwhelmed at that time. Thanks for your service!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm responded already.

Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We look forward to assisting you next time!

February 15, 2023

Fil Principato was every helpful and explained everything that was going to be done to my car. Overall, nothing but great experiences every time with this dealership. More

by SAL-KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We couldn't ask for a better review! We're overjoyed Fil offered thorough and communicative assistance that accommodated your needs and shaped another fantastic experience at Bob Rohrman Schaumburg Kia. Safe travels, and we look forward to your next visit!

February 14, 2023

Looking forward to your new location - building has much to be desired. Service team did great - car was done under the time allowed and not a penny over quote! More

by briank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
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Feb 14, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We are as excited as you about our new facilities and look forward to assisting you then. Take care!

February 14, 2023

Steve was great. He made my experience painless. Great guy and very detailed. Very thorough and helpful. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve - new guy
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

It's great to hear that Steve took such great care of you! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. Safe travels ahead!

February 14, 2023

Patient, easy to communicate, no hidden cost and good cost explanation, customer get taken of More

by YWPHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

We are so happy our Bob Rohrman Schaumburg Kia team earned your five stars. Safe travels until we see you next!

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