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Bob Rohrman Toyota

Lafayette, IN

4.6
1,662 Reviews
When you come to our Lafayette dealership, you will discover that we offer more than just inventory, service, and financing for Toyota models. Bob Rohrman Toyota is committed to exceptional customer service and creating lifelong connections with drivers in the Lafayette area. We serve Delphi IN, Frankfort IN, Monticello IN, and beyond by meeting your automotive needs and viewing each customer from Delphi IN, Frankfort IN and Monticello IN as part of our extended community. We view drivers from the Delphi IN, Frankfort IN, Monticello IN and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Toyota model that suits you best so that you leave our Lafayette dealership with the car, truck, crossover or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Toyota Camry, Prius, Highlander, Corolla or RAV4 in peak condition. Make the trip from your home in Delphi IN, Frankfort IN or Monticello IN to visit us in person here in Lafayette and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, we're waiting to answer any and all of your questions, and we look forward to assisting you with all your vehicle transactions and services.
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3900 South Street

Lafayette, IN

47905

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Showing 1,662 reviews

February 26, 2023

I'm satisfied with the service I received from the dealership. It went pretty quickly too even with a system update. More

by jackieafurniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Bob Rohrman Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

February 26, 2023

Recommended much unnecessary work: $2,000. Overpriced per service. Instead of promised increase in mpg, decreased significantly. I do not trust you now nor will recommend you. More

by Fiberartbv
Recommend Dealer
No
Employees Worked With
No
Mar 01, 2023 -

Bob Rohrman Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 26, 2023

Very good attention, good service and very detailed information about the vehicles. Many options were offered in order to make the right choice More

by Luis48022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEDADIAH SEKUTERA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Medley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

February 26, 2023

Service sucks after you a make a purchase with them. They Ran off with your money smh. More

by XIONGMOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Streitmatter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Vance
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rayme Ehle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Bob Rohrman Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.

Mar 29, 2023 -

XIONGMOX responded

Never had a call back from them. Horrible service experience with this place. I wouldn’t recommend purchasing from this place ever

February 24, 2023

I bought a wheel cover. The staff put it on as it takes two people to put it on. After a bit, they get it on and it stays on. Thanks to the check-in crew! More

by newearth42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 24, 2023

Until our last visit we were quite satisfied. However, without warning, we were charged an exorbitant fee for using a credit card. That is inexcusable. More

by Brooksmd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
Mar 01, 2023 -

Bob Rohrman Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 24, 2023

They answered all of our questions and worked with our schedule to complete the sale and address our concerns. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Baxter
Feb 24, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, Tim, and for taking the time to leave us this wonderful feedback!

February 23, 2023

They definitely kept us looking at different options for vehicles within reason of our price range! Just didn’t feel like there was a lot of sporty mid size cars there for our price Range More

by MARKGRAHAM3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stone Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEDADIAH SEKUTERA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pilkington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Bob Rohrman Toyota responded

Thank you for your review, Mark. We're sorry that we weren't able to meet your expectations, and we'd like to learn more. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 23, 2023

The whole group I worked with was fantastic and did everything possible to get me in the car I have been looking for that is almost impossible to find in the Midwest. This is my second vehicle from Bob More

by bamac1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pilkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 22, 2023

Everyone I encountered was professional, polite and easy to work with. The experience was entirely hassle-free. Hands down the most pleasant car buying experience I’ve had. More

by BCOSSAIRT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Oakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

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