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Bob Rohrman Toyota

Lafayette, IN

4.6
1,662 Reviews
When you come to our Lafayette dealership, you will discover that we offer more than just inventory, service, and financing for Toyota models. Bob Rohrman Toyota is committed to exceptional customer service and creating lifelong connections with drivers in the Lafayette area. We serve Delphi IN, Frankfort IN, Monticello IN, and beyond by meeting your automotive needs and viewing each customer from Delphi IN, Frankfort IN and Monticello IN as part of our extended community. We view drivers from the Delphi IN, Frankfort IN, Monticello IN and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Toyota model that suits you best so that you leave our Lafayette dealership with the car, truck, crossover or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Toyota Camry, Prius, Highlander, Corolla or RAV4 in peak condition. Make the trip from your home in Delphi IN, Frankfort IN or Monticello IN to visit us in person here in Lafayette and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, we're waiting to answer any and all of your questions, and we look forward to assisting you with all your vehicle transactions and services.
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3900 South Street

Lafayette, IN

47905

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Showing 1,662 reviews

February 12, 2023

5 star! Service on my car was an amazing experience! Staff was excellent! My car was completed before the estimated time. Extremely clean waiting room. More

by karen.price0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not see the gentleman that helped me. Assisted me. My memory is not what it use to be. He was excellent!!
Feb 12, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 12, 2023

They were very professional and patient with us went through proximity 5 vehicles before we chose the one that we liked Work with this on our financing And so far extremely happy with the vehicle More

by Sherrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stone Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEDADIAH SEKUTERA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pilkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 11, 2023

no pressure -easy negotiations on my trade -no pressure on finance side !overall the best car buying experience I have ever had More

by KKSFAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 10, 2023

Well, my opinion was really good until I looked at my finance paperwork a few days after the deal was complete. Now, my opinion is extremely low. My interactions with Jedediah Sekutera and Stone Dalton w More

by RUBLE10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stone Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEDADIAH SEKUTERA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pilkington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Bob Rohrman Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 10, 2023

It was a pleasure working with Larry and Drew to complete a fair deal. Timely communication and a straightforward transaction. More

by suttonmj84
Recommend Dealer
Yes
Employees Worked With
Larry Rainford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Bob Rohrman Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

February 10, 2023

The did an excellent work and answered all my questions. For Toyota services, it’s the place to go. More

by KQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

February 08, 2023

I am very frustrated because I came in for an oil change and it took 1 1/2 hours to get an oil change. I had an appointment for 10:30 and told them I needed to pick up my granddaughter at 12:00. I was told More

by LANCASTER221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Price
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Barton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Cary
3.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Dovolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Plantenga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Yero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Bob Rohrman Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 08, 2023

Second time for same issue but they figured it out and set me up with a loaner. More

by Petersrl76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

February 08, 2023

I can not believe the 5 STAR Service I received! They let me know the moment I pulled onto the drive they were going to give me excellent service and they did not disappoint! I received a video insp More

by SecretUnicorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Dovolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope to see you again soon!

February 08, 2023

Friendly service! They were flexible in meeting me at times when I was available. They were also considerate of my needs and helped me choose the right car. More

by Andrew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pilkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Andrew, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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