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Bob Rohrman Toyota

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.6
1,662 Reviews
When you come to our Lafayette dealership, you will discover that we offer more than just inventory, service, and financing for Toyota models. Bob Rohrman Toyota is committed to exceptional customer service and creating lifelong connections with drivers in the Lafayette area. We serve Delphi IN, Frankfort IN, Monticello IN, and beyond by meeting your automotive needs and viewing each customer from Delphi IN, Frankfort IN and Monticello IN as part of our extended community. We view drivers from the Delphi IN, Frankfort IN, Monticello IN and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Toyota model that suits you best so that you leave our Lafayette dealership with the car, truck, crossover or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Toyota Camry, Prius, Highlander, Corolla or RAV4 in peak condition. Make the trip from your home in Delphi IN, Frankfort IN or Monticello IN to visit us in person here in Lafayette and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, we're waiting to answer any and all of your questions, and we look forward to assisting you with all your vehicle transactions and services.
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3900 South Street

Lafayette, IN

47905

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Showing 1,662 reviews

February 07, 2023

they were pretty good but it took forever & i almost paid an extra $200 but luckily my brother told me that hey over charged More

by ZHENG.MANDY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i can’t remember who but it was a man
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Feb 08, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We apologize for the long wait and will share your comments with the team. We appreciate your business and hope to see you again!

February 07, 2023

We have dealt with Chuck Austin through 5 Priuses. Chuck’s bottom line is “The deal either makes sense or it doesn’t.” Our service experience at Bob Rohrman Toyota has been top notch. All of our Prius More

by DLGUFFY
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who has been with BRT longer than Chuck who negotiated the deal to get our 2022 Prius, whose office is a cubbyhole under the stairs somewhat like a Harry Potter closet.
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Feb 07, 2023 -

Bob Rohrman Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota. We truly appreciate your loyalty to us. We look forward to continuing to serve you for years to come.

February 05, 2023

On time. Friendly and courteous at check in and when car done. Will go back. More

by J.DOPPELFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Dovolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Yero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 05, 2023

The staff was very helpful and professional. We are repeat customers. We love our Toyota Rav 4 ! More

by AAVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Bob Rohrman Toyota responded

Thanks for sharing about your experience with Bob Rohrman Toyota. We appreciate your business and hope you enjoy your new RAV4!

February 05, 2023

I HAVE BEEN BUYING CARS FROM YOUR DEALERSHIP FOR AS LONG AS I CAN REMEMBER THANKS TO CHUCK AUSTIN! I HAVE A DEPOSIT ON THE FIRST 2023 PRIUS THAT COMES IN!! CAN'T WAIT! I HAVE 100% TRUST IN YOUR SERVICE DEPT More

by JUSTCHUCK43 ( CORRECT TO 43)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota. Your feedback and rating mean a lot to us. We're glad Chuck delivered such a great experience, and we look forward to seeing you again!

February 05, 2023

The staff went out of their way to get me the car I needed. Thanks so much. More

by Lynnoswald727
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if I worked with Drew Vance or not.
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Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you, Lynn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 05, 2023

They are really nice people I like the way they treat and help and try to do their best to make you feel comfortable , but they don’t have the title for when they said that’s bas More

by luceromarquez56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pilkington
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 14, 2023 -

luceromarquez56 responded

Unfortunately, they don't seem to care about their work, I paid for the car, but they never gave me my title, they just told me that I have to wait 30 days. I've been waiting for the title for almost 45 days and it turns out that they still don't have it.

February 04, 2023

Visited Rohrman Toyota on 1/27/23 for service and was in and out in less than a hour. Logan was great! He got my oil changed, tires rotated and a new battery in less than one hour! Hats off to a great team! More

by Indybwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Plantenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you so much for your kind words for Logan and the team, and for taking the time to leave us this wonderful feedback!

February 04, 2023

Kept me informed throughout the day on the progress of repairs and arranged drop off and pick up! More

by john_boggess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.

February 04, 2023

We have purchased multiple cars at Bob Rohrman Toyota and are always impressed by their exceptional customer Service. And also Kylee ROCKS!!! More

by CANDERSON200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pilkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Bob Rohrman Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Toyota are glad to have you as a customer.

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